CONTACTS 
0201 - Torno America                      916 933 3203 fax 4827
020101 - Ms. Kathleen Swanson
0202 - IP Micro                           916 635 0126
020201 - Mr. Bert H. Brendle

SUBJECTS
Torno America
Subject Index
Evaluation by Others
Other programs

0606 -    ..
0607 - Summary
0608 -
060801 - Got set up for IP Micro to come by and fix the computer at Torno, and
060802 - explained to Kathleen how she can open her work files under the prior
060803 - Wordperfect subdirectory system.
060804 -
060805 -
060806 -
0609 -
0610 -
0611 - 1510 Kathleen called
0612 -
061201 - She advised of difficulty encountered in accessing her "programs."
061202 -
061203 - Opening Wordperfect Files
061204 -
061205 - I explained the difficulty is actually with accessing the work files
061206 - (e.g. correspondence, documents, etc.) she has created with
061207 - Wordperfect under the directory "c:\wp51."
061208 -
061209 - We went through the steps on the phone for solving this problem by
061210 - first opening Wordperfect from the c:\00\04 directory, then using Ctrl
061211 - F5 in Wordperfect to obtain a list of her files in the dir:
061212 -
061213 -                       c: wp51\k
061214 -
061215 - ...then any of the files in the list can be opened in the standard
061216 - manner.
061217 -
061218 - She feels she can follow the same procedure with Lotus 123.
061219 -
061220 -
061221 - Other Ways to Open
061222 - Wordperfect Work Files
061223 -
061224 - She can also use the File Access screen to simply list the files the
061225 - files in the wp51 K directory, and can select "bids" or any of the
061226 - other subdirectories.  Then simply use <Enter> to open a file after
061227 - entering a "w" in column 44 of the list screen.
061228 -
061229 - Using SDS Records
061230 -
061231 - Or, list the files in an SDS record, and use <Enter> with a "w"
061232 - appended 2 positions beyond the end of the filename.
061233 -
061234 -
061235 -
0613 -

SUBJECTS
Property Management
Loan to Kathleen to learn SDS
386 motherboard upgrade OPTI 386
w 4 MB RAM 64K cache
DR DOS 6.0  SN:  1182 0000 015934

0908 - Summary/Objective
0909 -
090901 - I called IP Micro and spoke to Bert.  Explained the problems we
090902 - encountered yesterday, as set out at ref SDS 2.
090903 -
090904 -
0910 -
0911 -
0912 - 1110 Bert called
0913 -
091301 - Bert has talked to Kathleen about the problems we have encountered. We
091302 - discussed and agreed on the need to have him work on the computer
091303 - configured exactly as it is at Kathleen's workstation.  He believes
091304 - Kathleen is bringing the computer to his office this evening.
091305 -
091306 - It seems attractive to believe that some of the problems encountered
091307 - with Kathleen's installation is getting DR DOS configured correctly.
091308 -
091309 -
0914 -
0915 -
0916 - 1510 Kathleen called
0917 -
091701 - Torno Management Concerned
091702 -
091703 - Kath said her boss, John Foote, expressed concern that if Kathleen's
091704 - computer is always in the shop this creates a conflict for other Torno
091705 - people from whom Kath must borrow a computer.
091706 -
091707 -
091708 - IP Micro Needs to Evaluate
091709 - Installation at Torno
091710 -
091711 - I agreed with this assessment, and suggested she advise John that she
091712 - does not intend nor expect that Torno operations will be negatively
091713 - impacted.
091714 -
091715 -    Torno Phone Interface
091716 -    Might Be a Problem
091717 -
091718 -    I recall seeing on Sunday a connection (maybe just a serial port
091719 -    converter) to the computer that seemed exotic, but seems to connect
091720 -    to the modem port.  It was loose so I had to assemble it and fasten
091721 -    the connecting screw.  This might be contributing to the printing
091722 -    problems.
091723 -
091724 -
091725 -
091726 -
091727 -
091728 -
0918 -
0919 -
0920 - 1830 called IP Micro
0921 -
092101 - Talked to Bert on the need for him to go to Torno per Kathleen's call
092102 - about Torno Management's concern, above.  He understands the situation
092103 - and will call Kathleen tomorrow to work out a convenient time for him
092104 - to come to Torno's office to try to do the fix there.
092105 -
092106 -
092107 -  ..
092108 - DR DOS & Chkdsk
092109 -
092110 - Bert advised that he installed an "update" for DR Dos, but feels the
092111 - update Digital Research said they would supply may have an improved
092112 - "chkdsk" routine, ref SDS 1 line 105. He said he has just received an
092113 - "update" directly from Digital Research which seems to have a
092114 - different "chkdsk" command from the one on the prior update.
092115 -
092116 -     This needs to be followed up by IP Micro.
092117 -
092118 -     He indicated today that he has not encountered a problem with
092119 -     chkdsk used in combination with super stor in DR Dos.
092120 -
092121 -
092122 - Restore Deleted Files
092123 -
092124 - He understands he needs to restore the files in the directories
092125 -
092126 -           c: wp51 K Accountg
092127 -           c: wp51 K 5050
092128 -
092129 - ... he should check with Kathleen to make sure these are all that need
092130 - to be restored.
092131 -
092132 -    After these are restored, they should be backed up on the tape
092133 -    drive for security, then...
092134 -
092135 -    Kathleen then needs to create directories under the SDS Subject
092136 -    Index for these directories, copy the files to them, and delete the
092137 -    duplicates with:
092138 -
092139 -        C>delsub c:\wp51   <enter>
092140 -
092141 -
092142 -
092143 -
0922 -
0923 -
0924 - Installed programs
0925 -
092501 - Explained what we did per ref SDS 2 line 0811.
092502 -
092503 -
092504 -
0926 -
0927 -
0928 - Problems
0929 -
092901 -
092902 -
0930 -

SUBJECTS
Property Management
DR DOS 6.0  SN:  1182 0000 015934
Memory Management, Load Drivers High
Colorado 120 MB for CPU #2
Printing
SuperStor Disk Compression & Diskopt

1409 - Summary/Objective
1410 -
141001 - Tape Backup
141002 -
141003 - Bert could not off hand comment on why the thing will not restore,
141004 - or is running out of memory.  He said that as long as we answer "y"
141005 - for yes to the XMS message on boot up we should have enough memory.
141006 - We were doing this yesterday, and this did not solve it, so there
141007 - must be another answer.  Perhaps like CPU #4, the extended memory
141008 - feature is not working quite correctly yet due to system set up
141009 - params.
141010 -
141011 -    He needs to restore the following per ref SDS 2 line 081219:
141012 -
141013 -        c: wp51 k accounting
141014 -        c: wp51 k 5050
141015 -
141016 -
141017 -
141018 - Mem
141019 - ---
141020 - Bert feels there must a TSR still in memory that is causing the
141021 - computer to chew up some main memory, as reported ref SDS 2 line
141022 - 081644.
141023 -
141024 -
141025 -
141026 -
141027 -
141028 - DR DOS Print
141029 -
141030 - We did some tests on line, and he got print to work correctly.  He
141031 - agrees he needs to work with Kathleen's computer to get it configured
141032 - correctly so this does not occur, see ref SDS 2 line 081659.
141033 -
141034 -
141035 -
141036 - Disk Maintenance (Diskopt)
141037 -
141038 - Kathleen reported today that it seems that the disk compression (which
141039 - would be sd.exe) is not being performed.
141040 -
141041 -    We discussed this but could not identify any reason why installing
141042 -    the updated Norton 6.0 program on the computer in dir c: 00 07,
141043 -    should have any impact on the performance of the disk maintenance
141044 -    operation done prior to a daily interim backup.
141045 -
141046 -
141047 -
141048 -
1411 -