CONTACTS 
0201 - Seawest Company                    619 293 3340 fax 3347
020101 - Mr. Jeff Ghilardi

SUBJECTS
Support, Contacts
Marketing, Evaluation by
Individuals, organizations
General

0507 - Took about half an hour to set up this record for our discussion.
0508 -
0508 -    ..
0509 - Summary/Objective
0510 -
051001 - Subject Index
051002 -
051003 - Jeff said he has begun to use this feature.
051004 -
051005 - He needed to know how to use the "m" function to organize the SI in
051006 - the alphabetical order.  We do not have a function to move a single
051007 - line in the SI, so I explained how to "m" in the command window.
051008 -
051009 - Jeff wanted to know how to changed the SI structure of a body of data
051010 - once it has been assigned over a period of time.  I explained we can
051011 - easily change correspondence and other files such as Lotus spread-
051012 - sheets, because they exist under a particular dir structure, and this
051013 - can be changed using the Subject Index tools, see Help.
051014 -
051015 - SDS archived diary records can be changed easily one record at a time,
051016 - but this is a time consuming job, if there are lot of records.  I
051017 - asked him to send me the records he wants to change and I will create
051018 - a macro to do it.  Will then make a function for this that can be
051019 - used regularly.
051020 -
051021 -
051022 -
0511 -
0512 - Contacts
0513 -
051301 - He needed to know about the "*" to make more than one name appear in
051302 - the Summary.
051303 -
051304 - He could not get the direct phone number to show up in the Summary.
051305 - Turned out he was not using Alt F2 to update the Summary when he made
051306 - changes.  I referred him to Help.  [Curiously many users will spend
051307 - hours getting frustrated then angry trying to figure out something
051308 - that Help explains in 10 seconds; but, they will not look at Help.]
051309 -
051310 - Jeff likes the new Summary design.  He feels it will be very helpful
051311 - to him in quickly getting the information he needs to contact vendors
051312 - and clients.
051313 -
0514 -
0515 -
0516 - File Access
0517 -
051701 - Jeff said he likes this new design very much.
051702 -
051703 -
0518 -
0519 -
0520 - Insufficient memory
0521 -
052101 - He has gotten this message a few times using Lotus and Wordperfect.
052102 -
052103 - I really do not know why this should be occurring, now that we are
052104 - using the new program design.  I have not had an "out of memory"
052105 - message since October, when the new design was adopted.  Possibly he
052106 - is making some very large SDS records, but the ones I have examined
052107 - that he sent a few weeks ago, do not show this.
052108 -
052109 - I noticed that he is making his Schedule Summary extend to the end of
052110 - the year, which makes it about 25K, but he has no records larger than
052111 - 5K, so this does not indicate a basis for him to run out of memory.
052112 -
052113 -
052114 -
0522 -
0523 - F1 Shift F1
0524 -
052401 - This is crashing.  It is not working at all for Jeff.
052402 -
052403 - Need to evaluate and fix.  This thing must work.
052404 -
052405 -
0525 -

SUBJECTS
Byte Magazine response,
910418

0605 - Summary/Objective
0606 -
060601 - Has he read these materials; any questions, status of response.
060602 -
060603 - Jeff wants to read the Byte article before taking action on my request
060604 - to submit a response.
060605 -
060606 -
060607 -
0607 -