CONTACTS 
0201 - O-0379 0201 SDWA                       619 480 1991 fax 9867
020101 - Mr. Norman Bernard,

SUBJECTS
WMA marketing; Product Evaluation
Individuals, organizations

0404 -    ..
0405 - General
0406 -
040601 - Norm has sold his house, and moved his family to Escondido.  He gave
040602 - me their new address and phone.  He also corrected the spelling of
040603 - his name.  I have had it wrong for 2 years.
040604 -
0407 -
0408 -
0409 - SDS progress
0410 -
041001 - Norm advised he received the updated software, and thanked me for
041002 - it, ref SDS 2, ref OF 1.
041003 -
041004 - He said he has been asked not to use SDS for the past few weeks,
041005 - since our last conversation, ref SDS 1 line 051302.  Therefore he has
041006 - not been able to try the improvements previously sent, and he does
041007 - not have a means to try the new software I just sent.
041008 -
041009 - His group is calling for bids on a $70M project, the first of many
041010 - that will begin to be let.
041011 -
041012 - Norm has proposed to his boss and one level higher that SDS be
041013 - adopted for a variety of management needs SDWA has and will continue
041014 - to have in the years ahead as their construction program expands.
041015 - These proposals have been rejected.
041016 -
041017 - Norm characterizes his boss as seeking a computer system that will do
041018 - what SDS does, but does not require anyone learning how to use it.
041019 - Norm said his boss is computer liturate.  This situation is a little
041020 - like Morris.  The guy cannot have Morris' computer expertise, but
041021 - there is a certain combination of arrogance and reticence about
041022 - undertaking a major learning effort.
041023 -
041024 - Norm does not have a computer at home he can use to work with SDS.
041025 -
041026 - This is a little sad, because he definitely has the aptitude for it
041027 - and knows what it can do.
041028 -
0411 -
0412 -
0413 - Follow Up
0414 -
041401 - Norm feels he may leaving SDWA soon, due to the personality rift he
041402 - has with the one individual.
041403 -
041404 - He said he is considering submitting a formal proposal to the Chief
041405 - Engineer on how SDS can be applied to meet their objectives.
041406 -
041407 -
0415 -
0416 - Called Jeff, talked to Cindy
0417 -
041701 - She said Norm was asked to do design work and did not have the
041702 - expertise.  Jeff gave him some help in the evenings.
041703 -
041704 - It seems strange that an organization would ask Norm to do design
041705 - work.  When he interviewed for the job, they had to know his
041706 - background was not strong in design.  Norm is a contract manager.
041707 -
041708 - Cindy
041709 -
041710 -
041711 -
0418 -
0419 -