THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: January 5, 2026 08:01 AM Monday; Rod Welch

Excel other Microsoft Office 365 faling on C24, installed clone c drive 250727 restore Office.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Windows 10 Update C24 Version 22H2 OS Build 19045 3803 Experience Pa                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1203 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1203 -    ..
1204 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1205 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120501 - Follow up ref SDS 4 0000, ref SDS 2 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120503 - Somehow Microsoft Excel was failing on c24, and actually, all                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120504 - Microsoft Office 365 applications failed to launch.  Installed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120505 - Microsoft Office 365 again using code purchased from Microsoft in 2020                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120506 - when c24 was initially set up.  However, somehow Microsoft converted a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120507 - call to install code for Office 2019 to install office 365.  After                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120508 - "installing" office 365, all of the individual Office programs like                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120509 - Excel, Word, Powerpoint could not be called from the Start menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120510 - ref SDS 0 GT7G  Decided to revert to prior version by installing a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120511 - clone of os from 251014, ref SDS 0 15UZ, however c24 would not boot                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120512 - running this code. ref SDS 0 7GCF  Booted c24 using earlier clone on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120513 - 241205, and this succeeded. ref SDS 0 ZKGJ                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120514 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120516 -  ..
120517 - Another example SDS record to organize in Copilot, reported on 091112                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120518 - 0930. ref SDS 1 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120519 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120520 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120521 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120522 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120524 -  ..
1206 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1207 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1208 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1209 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120901 - On 231216 1417 for some reason Excel was not working correctly.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120902 - Decided to reinstall Microsoft Office, which would update excel.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120903 - ref SDS 4 RZ8F  This solved the problem.  Excel.exe ran.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120905 -  ..
120906 - Excel failed to run again yesterday.  Actually, all Microsoft Office                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120907 - 365 programs failed to run, including Word.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120909 -  ..
120910 - Used revo uninstaller to remove Windows Office 365.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120912 -  ..
120913 - Micorsoft Office 2019 was installed on c24 reported in the record on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120914 - 200604 1449. ref SDS 2 A35I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120916 -  ..
120917 - Today, tried using same code at...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120918 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120919 -              G:\00\Microsoft\office\2019\Setup.Def.en-US_ProPlus2019Retail_04f989ff-f1c9-4429-b4b3-8f426c4bddc1_TX_PR_Platform_def_.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
120921 -  ..
120922 - Activation Key, License Key, and Product Key are all listed on 200604                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120923 - 1449. ref SDS 2 2Z84                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120925 -  ..
120926 - Did not have to enter any keys.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120928 -  ..
120929 - After installing Microsoft Office 365 again, this did not restore                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120930 - calling Excel interactively from SDS records,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120932 -  ..
120933 - Cannot open Microsoft Office 365 in the Start menu, and then call                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
120934 - Excel.exe.  Actually, all Office 375 applications fail to load from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120935 - Start menu.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120937 -  ..
120938 - Will restore clone on drive m created on 251014 1925. ref SDS 6 LQ4J                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120940 -  ..
120941 - This failed.  C24 would not launch selecting disk with drive m as c                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
120942 - drive.  Microsoft returned error message that boot code was defective.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
120944 -  ..
120945 - Tried again selecting disk n created on 241205 0818, ref SDS 5 FP6F,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120946 - cloned back to drive c.  C24 booted, which is being used now.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120948 -  ..
120949 - After Windows launched, cloned c to NVMe disk from code created on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120950 - 241205 0818. ref SDS 5 FP6F, which is identifiable beause size is about                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
120951 - 1 TB.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
120953 -  ..
120954 - C24 then launched correctly.  Now using Windows code shown on 241205                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120955 - 0818. ref SDS 5 FP6F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
120957 -  ..
120958 - Windows specification in settings now shows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
120959 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120960 -                Windows 10 Enterprise                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
120961 -                version 22H2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
120962 -                OS build 19045.5131                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120963 -                               ----                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
120964 -                Experience pack 1000.19060.1000.0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
120965 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
120967 -  ..
1210 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1211 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1212 - 1333                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1213 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
121301 - Will try updating Windows to see what disaster occurs.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
121302 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121303 - Took long time for system update.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
121304 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121306 -  ..
1214 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1215 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1216 - 1339                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1217 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
121701 - After update, Microsoft Office 365 seems to be running.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
121702 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121703 - Windows installing 2 more updates... KB890830 and KB5066791                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
121704 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
121706 -  ..
1218 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1219 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1220 - 1517                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1221 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
122101 - This is taking a long time, indicating Microsoft seems to be updating                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
122102 - c24 to at least Windows 10 on 251014, reported on 251014 1925.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
122103 - ref SDS 6 0001                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
122104 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122106 -  ..
1222 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1223 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1224 - 1526                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1225 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
122501 - Windows request another restart.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
122502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122504 -  ..
1226 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1227 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1228 - 1537                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1229 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
122901 - Windows back online.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
122902 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122903 - System update shows...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
122904 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122905 -                Windows 10 Enterprise                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
122906 -                version 22H2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
122907 -                Installed on   2020 07 21                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
122908 -                OS build 19045.6456                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
122909 -                               ----                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
122910 -                Experience pack 1000.19060.1000.0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
122911 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122913 -  ..
122914 - This is same verion cloned on 251014 1925, ref SDS 6 FP6F, which                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
122915 - failed to boot earlier today, per above. ref SDS 0 7GCF                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
122916 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122917 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122918 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122919 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122920 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122921 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122922 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122923 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122924 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122925 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122926 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122927 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122928 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122929 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122930 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122931 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122932 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122933 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122934 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122935 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122936 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122937 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122938 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122939 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122940 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122941 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
122942 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1230 -