CONTACTS
SUBJECTS
Hoka Bondi 7 Size 9.5 X-wide (EEEE) Buy 1 Pair Evaluate Reduce Press
2403 -
2403 - ..
2404 - Summary/Objective
2405 -
240501 - Follow up ref SDS 38 0000. ref SDS 37 0000.
240502 -
240503 -
240504 -
240505 -
240506 -
240507 -
240509 - ..
2406 -
2407 -
2408 - Progress
2409 -
240901 - After meeting with Doctor Tang in Podiatry at VAMCSF, drove to...
240902 -
240903 - On the Run
240904 - 1310 9th Avenue
240905 - San Francisco, CA 94122
240906 - 415 682 2042
240907 -
240908 - Email: info@ontherunshoes.com
240909 -
240910 - http://www.ontherunshoes.com
240911 -
240913 - ..
240914 - Visited to buy 4 pairs of Stable Elite orthotic inserts, previously
240915 - purchased on 210709 1200. ref SDS 37 LY3H
240917 - ..
240918 - Did not expect to see Mark Wachter, the ower, because he normally
240919 - works only Friday - Sunday.
240921 - ..
240922 - On entering the store, noticed Mark was helping a customer. Waived
240923 - and said hello. Mark said he was just leaving.
240925 - ..
240926 - Approached the counter to ask about buying more Stble Elite orthotic
240927 - inserts.
240929 - ..
240930 - Mark came over and said he would help me.
240932 - ..
240933 - He has ideas to solve problem reported in the letter on 211112 0134.
240934 - ref SDS 40 D68X
240936 - ..
240937 - Explained understandings from meeting at 0900, this morning, with
240938 - Doctor Tang at VAMCSF in Podiatry.
240940 - ..
240941 - Mark agreed with Doctor Tang, that the Hoka Bondi 7 shoes received on
240942 - 211006 1544, ref SDS 39 EQ7K, have already failed after hiking 500+
240943 - miles the past 7 weeks. He showed how easy it is to compress the
240944 - shoes worn to the store this morning, which causes severe bending at
240945 - the toe box line.
240947 - ..
240948 - Mark examined the shoe soles. He found significant wear in the middle
240949 - at the shoe box line. There was also wear entirely through the
240950 - primary material at the rear outer heal. He noted wear has broken
240951 - through the primary sole material.
240953 - ..
240954 - Mark also agreed with Doctor Tang that shoe case guards will likely
240955 - not prevent injuries on top of toes that have occurred in recent
240956 - weeks.
240958 - ..
240959 - Mark brought out a pair of new Hoka Bondi 7 shoes size 10.5 x-wide.
240960 - Pressing very hard was unable to cause these new shoes to bend at the
240961 - toe box line.
240963 - ..
240964 - Mark examined the fat pads on the feet, feeling each metatarsal.
240965 - Pressing right foot metatarsal #2, he asked if there was pain?
240966 - Reported the pressure he was applying caused pain level 2; the
240967 - adjacent #3 matatarsal seemed like PL 1, i.e., noticably less.
240969 - ..
240970 - Mark expects metatarsal #2 on the right foot may be nearing plantar
240971 - plate tear condition.
240973 - ..
240974 - Discussed creating cushioning in an orthotic insert to augment
240975 - dimiishing fat pads. Orthotic inserts previously used are hard
240976 - material - there is no cushioning.
240978 - ..
240979 - Mark brought out a new pair Hoka Bondi 7 size 10.5 x-wide shoes.
240981 - ..
240982 - Mark brought out a set of orthotic inserts with a softer material
240983 - beneath the fat pads on the feet. The invoice simply says...
240984 -
240985 - Memo next gen 39.............. $74.95... ref SDS 0 AI4I
240987 - ..
240988 - Seems to be made of softer, slightly more cushioned material, than are
240989 - evident with Stable Elite inserts, used the past few years, and last
240990 - purchased at On-The-Run on 210709 1200. ref SDS 37 MO9H
240992 - ..
240993 - Mark put the new orthotic insert (insole) into the new pair of Hoka
240994 - Bondi 7 shoes. Walked around the showroom to test this configuration.
240995 - Told Mark this seems lightly better cushioned than using Stable Ellite
240996 - inserts the past few years.
240998 - ..
240999 - Considered how to increase cushioning protection for the fat pads now
241000 - showing diminished function, causing pain from metatarsalgia.
241002 - ..
241003 - Mark brought out supplemental padding. This seemed very soft.
241004 - Initially tried fastening below the orthotic insert. After trying
241005 - this by walking around the store, Mark decided to change the
241006 - positoning. He fastened the supplemental padding on top of the
241007 - orthotic insert.
241009 - ..
241010 - Mark further shaved away some of the bottom of the new orthotic insert
241011 - with extra padding, at the location, where his examination found signs
241012 - of possible plantar plate tearing on the right foot, per above.
241013 - ref SDS 0 0Z78 This further reduces pressure on that particular
241014 - plantar plate, allowing it to heal, as occurred previously when this
241015 - procedure was applied on 170929 1010. ref SDS 5 QJ5K More recently on
241016 - 210709 1200, bought new pair Stable Elite orthotic inserts. Mark
241017 - modified an older set of Stable Elite inserts by cutting grooves, and
241018 - suggested using these to experiment. ref SDS 37 MO9H
241020 - ..
241021 - Work plan is to try orthotic inserts with new materials, and the extra
241022 - padding, per above. Customer Will report results. Mark said he has
241023 - more ideas to try. Requested letter with additional ideas, so we can
241024 - remember them.
241026 - ..
241027 - Mark submitted handwritten notes on the back of his business card,
241028 - which seem to say...
241029 -
241030 - 1. Drop in 2nd met head, added Poron top
241031 -
241032 - (may summarize work today, per above. ref SDS 0 5G4G)
241034 - ..
241035 - 2. Idea - fill hollow with Peron.
241036 -
241037 - [On 211201 shown in case study on 210101 0643 added paper
241038 - padding to reduce size of groove in bottom of new orthotic
241039 - inserts with padding added, in order to reduce pressure on
241040 - right foot #2 plantar plate. ref SDS 26 RPVR
241042 - ..
241043 - 3. Remove top cover
241044 -
241045 - (may consider removing Peron padding added to top of inserts,
241046 - per above. ref SDS 0 W49Y)
241048 - ..
241049 - 4. Drill out more memo Povr or possibly "Pour".
241051 - ..
241052 - [On 211218 shown in case study on 210101 0643 switched back
241053 - to older Stable Elite inserts to test theory that padding
241054 - added thickness that moved top of toes to increased contact
241055 - with top of shoes. ref SDS 26 XRPW
241056 -
241058 - ..
241059 - Received invoice...
241060 -
241061 - On the Run
241062 - 1310 9th Avenue
241063 - San Francisco, CA 94122
241064 - 415 682 2042
241065 -
241066 - Email: info@ontherunshoes.com
241067 -
241068 - http://www.ontherunshoes.com
241070 - ..
241071 - Luba Designs Inc.
241073 - ..
241074 - Date............................. 211123 1146 AM
241076 - ..
241077 - Invoice.................... 112501/14/103341
241078 -
241079 - 9257875641
241080 - Rodney C Welch
241081 - 1158 St Matthew PL #103
241082 - Concord, CA 94518
241084 - ..
241085 - Regular Sale by 14: Desoto, Tim
241086 -
241087 - 1. Hoka Bondi 7 x-Wide shoes size 10.5
241088 - in color: Black/Black
241089 - 1117033 BBLC 10.5....................... 149.95
241091 - ..
241092 - MEMO NEXT GEN
241093 - MEMO NEXT GEN 39 74.95
241095 - ..
241096 - FOREFOOT PORON THICK
241097 - QTR-MAT-A 1/8 LG 4.95
241098 - Discount 100% -4.95
241099 - Net Price 0.00
241101 - ..
241102 - Discount reason: PROMOTION/SALE
241104 - ..
241105 - Subtotal................................ 224.90
241106 - Sales tax............................... 19.39
241108 - ..
241109 - Total................................... $244.29
241110 -
241111 - ***REFUNDS***
241113 - ..
241114 - Returns for store credit or exchange must be unworn,
241115 - include original packaging, and be processed within 14
241116 - days.
241118 - ..
241119 - Post expense ledger...
241120 -
241121 - F:\05\00003\JC\GPMG\JMGH\210101cc.xlsx
241123 - ..
241124 - Thanked Mark, and said will be in touch on this experiment. He
241125 - appreciated that many schemes have been tried the past 5 years, and
241126 - said he will continue to work with the customer to find an effective
241127 - solution.
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