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Thermostat White Rodgers Failed Replaced with Honeywell Focus Pro 60                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1303 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1303 -    ..
1304 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1305 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
130501 - Follow up ref SDS 6 0000. ref SDS 5 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
130502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130509 -  ..
1306 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1307 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1308 - Background                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1309 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
130901 - On 180708 2045 tried running air conditioner, because temperature near                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
130902 - 90 late into evening.  The LED display is blank, indicating there is                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
130903 - no power to the controller. ref SDS 4 Q45I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
130905 -  ..
130906 - Changed batteries, but this failed to post any display on the LED                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
130907 - thermostat screen. ref SDS 4 SP7N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
130909 -  ..
130910 - Manufacturer is White Rodgers model 1F78-151.  This unit was                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
130911 - installed on 060720. ref SDS 1 US68                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
130913 -  ..
130914 - Applied manufacturrer guidance to reset thermostat.  This failed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
130916 -  ..
130917 - On 180713 1750 called...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
130918 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130919 -            Sunny Appliance Repair                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
130920 -            48521 Warmsprings Boulevard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
130921 -            Fremont, CA 94539                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
130922 -            650 681 0910                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
130923 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130924 -              https://sunnyappliancerepair.com/?campaign=appliance_repair&gclid=EAIaIQobChMImN-h87Kd3AIVFIF-Ch02Og3dEAAYASAAEgK4LvD_BwE                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
130926 -  ..
130927 - On 180714 1713, talked to Mary.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130929 -  ..
130930 - Diagnostic review for estimate...... $85                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
130931 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130932 -    Scheduled for today 1700 - 1900......., ref SDS 5 5V54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130933 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130934 -    Mechanic is Ali.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
130935 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130937 -  ..
130938 - On 180714 1713 received call from Brigit.  She said Ali cannot provide                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
130939 - service until 180715 1800 - 2000. ref SDS 6 5V54                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
130940 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130941 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130942 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
130944 -  ..
1310 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1311 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1312 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1313 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131301 - Ali arrived.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
131302 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131303 - He tested the circuits on the White Rodgers thermostat installed 12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131304 - years ago on 060720 1202. ref SDS 1 US68                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131305 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131306 -   
131308 -  ..
131309 - Ali said there must be a short in the circuit board.  He removed the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131310 - White Rodgers thermostat, and installed a...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
131311 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131312 -            Honeywell                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131313 -            Focus Pro 6000                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
131314 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131315 -            Warranty 6 months                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
131317 -  ..
131318 - See picture...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131319 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131320 -   
131322 -  ..
131323 - User Guide is on Internet...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
131324 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131325 -              https://customer.honeywell.com/resources/techlit/TechLitDocuments/69-0000s/69-1921EFS.pdf                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
131327 -  ..
131328 - Saved manual to...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
131329 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131330 -              F:\05\00003\CN\FC\00001\MW\GFJKF\69-1921EFS.pdf                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
131331 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131333 -  ..
131334 - Research on the Internet found 237 reviews rating 4.6.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
131335 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131336 -              https://www.google.ca/shopping/product/3586596319689980294/reviews?as_q=buy+honeywell+focus+pro+6000&as_epq=&as_oq=&as_eq=&as_nlo=&as_nhi=&lr=&cr=&as_qdr=all&as_sitesearch=&as_occt=any&safe=images&as_filetype=&as_rights=&sa=X&ved=0ahUKEwjMi8PX0qLcAhWL7Z8KHaegDLcQvCQIiAI                                                                                                                                                                                                                                                       
131337 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131338 -    Online cost.................... $64                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
131339 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131341 -  ..
131342 - This equipment required 2 AA batteries.  Provided these from                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
131343 - inventory in the house.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
131345 -  ..
131346 - After a few minutes, the AC unit in the backyard powered up, and cool                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
131347 - air began circulating in the open vents.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131349 -  ..
131350 - Ali then fastened the new thermostat to the wall with screws.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131352 -  ..
131353 - He set the correct time, and demonstrated controls, similar to White                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131354 - Rodgers thermostat replaced today.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
131356 -  ..
131357 - Received Work Order, see also picture...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131358 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131359 -   
131360 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131361 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131362 -        Sunny Appliance Repair                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131363 -        License:  A47395                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
131364 -        48521 Warm Springs Boulevard #316                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131365 -        Fremont, CA 94539                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131366 -        888 682 0806                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131368 -         ..
131369 -        RK Mechanical Air Services                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
131370 -        License:  956111                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
131372 -         ..
131373 -        Order ID............................... 37703                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131374 -        Date................................... 2018 07 15                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
131375 -        Technician............................. Ali                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
131376 -        Customer:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
131381 -         ..
131382 -        Unit................................... Air Conditioner                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131384 -         ..
131385 -        Service Performed/Diagnostic Report                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
131386 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131387 -            Replaced thermostat                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131388 -            Honeywell Focus Pro 6000 thermostat                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131389 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131390 -            Warranty............ 6 months                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131392 -             ..
131393 -            Parts..............................  $80                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131394 -            Labor.............................. $220                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131395 -            Discount...........................   20                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131396 -            Total.............................. $280                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131398 -  ..
131399 - Post expense ledger...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
131402 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131403 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131405 -         ..
131406 -        Diagnostic Completed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
131407 -        Date:  2018 07 15 1815                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131409 -         ..
131410 -        Repairs Completed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131411 -        Date:  2018 07 15 1845                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131413 -         ..
131414 -        Authorization to Repair                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131416 -         ..
131417 -        An estimate of $280 is hereby given.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
131419 -         ..
131420 -        I hereby authorize the repairs and agree to pay for said                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131421 -        repairs upon completion of job.  Furthermore if said repair                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
131422 -        requires a part order I understand that deposited amount shall                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
131423 -        apply to the completion of this repair and there will be no                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
131424 -        additional trip charges.  Cancellation of this repair may                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
131425 -        result in said deposit becoming non-refundable, depending on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131426 -        possible restocking charges.  If upon closer analysis,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131427 -        additional repairs are needed, you will be contacted for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131428 -        authorization to cover additional charges.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
131429 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131430 -        /s/ Rod Welch                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131432 -         ..
131433 -        Paid in Full                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131435 -         ..
131436 -        Credit Card...................3423                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
131438 -  ..
131439 - Received receipt available on Internet....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
131440 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131441 -              https://www.clover.com/r/BBZ68CVMFJDMM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
131442 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131443 -        Sunny Appliance Repair                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131444 -        Follow                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131445 -        48521 Warm Springs Boulevard #316                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131446 -        Fremont, CA 94539                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
131447 -        6506810910                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
131449 -         ..
131450 -        Item 1....................... $280                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
131452 -         ..
131453 -        Subtotal..................... $280                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
131454 -        Tax..........................    0                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
131455 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131456 -                    $280.00                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
131458 -         ..
131459 -        Date                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
131460 -        July 15, 2018                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131461 -        6:47 pm                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131463 -         ..
131464 -        VISA................... 3423                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
131466 -         ..
131467 -        Payment ID:  Q865PHDCBHK2Y                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
131469 -         ..
131470 -        Cashier:  Ali                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131472 -         ..
131473 -        Card: Visa 3423                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
131474 -        July 15, 2018, 6:47 PM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
131475 -        Method: KEYED                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
131476 -        Authorization Code: 073327                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
131477 -        Authorizing Network: VISA                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
131478 -        CVM: SIGNATURE VERIFIED                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
131479 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131480 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131481 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131482 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
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131484 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131485 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131486 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131487 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131488 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
131489 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
1315 -