CONTACTS
SUBJECTS
Comcast Telephone Dial Tone Fail Restored Reset Configuration Connec
2703 -
2703 - ..
2704 - Summary/Objective
2705 -
270501 - Follow up ref SDS 15 0000. ref SDS 14 0000.
270502 -
270503 - Had another Comcast telephone dial tone failure. ref SDS 0 GK4M This
270504 - occurred because modem connected to outside cable service requires
270505 - another cable from the modem to the interior telephone service. This
270506 - telephone service cable was connected to port #2 after vacuuming.
270507 - Solution was to connect to the adjacent port #1. ref SDS 0 IQ4G
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2706 -
2707 -
2708 - Progress
2709 -
270901 - This morning at 0700 organized house for cleaning.
270903 - ..
270904 - In the office, moved all the furniture away from the West wall in
270905 - order have access and remove cables laying on the floor. This enabled
270906 - vacuuming the floor. See pictures...
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270921 - ..
270922 - Turned the workstation desk around in orger to work on the side of the
270923 - desk surface that has not been worn down. After restoring everything,
270924 - and replacing the chair mat, discovered the cross bracing panel is too
270925 - close to the edge of the desk for knees to slide beneath the desk
270926 - comfortably. Could not stretch legs out.
270928 - ..
270929 - After getting the office furniture, computers and cables
270930 - re-configured, telephone is not working, after cleaning house,
270931 - reported in another record today, on 170303 1140. ref SDS 16 KW5I
270933 - ..
270934 - Has this occurred previously?
270936 - ..
270937 - Research found record of similar problem reported on 140618 0806.
270938 - ref SDS 7 UY6X
270940 - ..
270941 - At that time, paid $150 for Comcast service call. The agent found
270942 - that the modem line was reconnected to port #2. He changed the
270943 - connection to port #1, closest to the edge. ref SDS 7 YF9F
270945 - ..
270946 - Today, checked and found the modem cable to the telephone connection
270947 - was similarly made to port #2. Changed this to port #2.
270949 - ..
270950 - This solved the problem, without incurring another $60 expense for
270951 - Comcast service call.
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