CONTACTS
SUBJECTS
C22 Amazon Receive Order 114-8330941-2081843 $356 Samsung Pro 950 M.
2203 -
2203 - ..
2204 - Summary/Objective
2205 -
220501 - Follow up ref SDS 26 0000. ref SDS 21 0000.
220502 -
220503 -
220504 -
220505 -
220507 - ..
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2207 -
2208 - Progress
2209 -
220901 - Received letter to Jaxon at Softwaremedia.com saying...
220902 -
220903 - 1. Subject: SoftwareMedia Contact Info.
220904 - Date: 2016-03-17 14:52
220911 - ..
220912 - 2. My name is Jaxon, CSSR representative for SoftwareMedia. I
220913 - just wanted to say thank you for your recent order and make
220914 - sure that everything went okay with your purchase and
220915 - installation.
220917 - ..
220918 - Jaxon refers to order for Windows 10 Enterprise LTSB placed with Regan
220919 - Burton during a call to Softwaremedia.com on 160304 1306. ref SDS 22
220920 - HE4G Regan's letter later that day on 160304 1306 at 1415,
220921 - transmitted Softwaremedia.com order #100045420. ref SDS 22 FB3U
220923 - ..
220924 - Softwaremedia.com letter continues...
220925 -
220926 - 3. At SoftwareMedia, we strongly value our customers, and I wanted
220927 - to make sure you know that if you ever need anything, we?re
220928 - here for you.
220930 - ..
220931 - 4. I have assigned myself as your direct sales rep (see info
220932 - below) and will be able to assist you in all your software
220933 - needs/questions.
220935 - ..
220936 - This conflicts with the record showing Regan Burton planned to provide
220937 - personal assistance implementing the order and setting up Windows 10
220938 - Enterprise, reported on 160304 1306. ref SDS 22 8T4J
220940 - ..
220941 - This further conflicts with the record calling Softwaremedia.com and
220942 - talking to Jaxon Holbrook on 160310 1207. ref SDS 24 H69I Presented
220943 - problems implementing Windows 10 Enterprise, including overheating of
220944 - c22. ref SDS 24 IK60
220946 - ..
220947 - Softwaremedia.com letter continues...
220948 -
220949 - 5. If you need assistance in the early hours of the day (before
220950 - 12:00 PM Mountain Standard) please call 800-474-1045 or email
220951 - support@softwaremedia.com for assistance, otherwise please
220952 - contact me by the contact information listed below.
220954 - ..
220955 - 6. One of the features I wanted to make sure you were aware of is
220956 - our Loyalty Program.
220958 - ..
220959 - I just bumped you up to an Elite Customer Account (normally a
220960 - $29.99 value that has been waived). This program gives you
220961 - enhanced customer support, access to your own personal sales
220962 - representative (see contact below), a longer 60-day return
220963 - period, and 1 point per every dollar spent.
220965 - ..
220966 - 7. If you, your work colleagues, friends, or family need any
220967 - software in the future or have any software-related questions,
220968 - please feel free to reach out to us.
220970 - ..
220971 - 8. Thanks,
220973 - ..
220974 - 9. Jaxon Holbrook
220975 - jholbrook@softwaremedia.com
220976 - 10. Direct: 385-831-6333
220978 - ..
220979 - 11. Positive experience with SoftwareMedia?
220981 - ..
220982 - 12. Rate us on PinPoint!
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