THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rod@welchco.com


S U M M A R Y


DIARY: January 15, 2015 11:10 AM Thursday; Rod Welch

Kathy visit Sacramento coordinate Doctor Lee at VA Progress Notes for EGD procedure on 141107.

1...Summary/Objective


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CONTACTS 

SUBJECTS
VA EGD Procedure on 141107 Stricture Lower Esophageal Sphincter Valv                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
1503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1503 -    ..
1504 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
1505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
150501 - Follow up ref SDS 2 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150507 -  ..
1506 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1507 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1508 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1509 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
150901 - Progress Notes have been missing longer than 2 months, from the VA                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
150902 - computer that stores patient medical records, for the EGD procedure on                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
150903 - 141107 0800. ref SDS 2 SY6M  This morning checked again and found they                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
150904 - are still missing, despite notice to the doctor on 141125 0942.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150905 - ref SDS 3 OL6F                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
150907 -  ..
150908 - Today, drove to Sacramento and stopped at the VA Medical Center in                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
150909 - Sacramento at Mather AFB.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
150910 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
150912 -  ..
1510 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1511 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
1512 - 1307                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
1513 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
151301 - The attendant at the receptionist counter said that Doctor Lee has                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
151302 - already left for the day.  He is scheduled to be onsite all day                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151303 - tomorrow.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
151305 -  ..
151306 - Met with Jessica in the Gastrointestinal (GI) Clinic, and requested                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151307 - again Progress Notes for the esophagogastroduodenoscopy (EGD)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
151308 - procedure on 141107, and including photographs showing findings during                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151309 - the procedure. ref SDS 2 RG9K                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151311 -  ..
151312 - Jessica seems to be an administrative assistant in the GI Clinic.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
151314 -  ..
151315 - Explained the doctor's Progress Notes are missing from VA medical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
151316 - records for EGD dilation procedure on 141107 2000. ref SDS 2 SY6M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
151318 -  ..
151319 - Jessica checked the VA computer on her desk.  She confirmed that the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
151320 - Progress Notes are missing from VA medical records - she could not                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
151321 - find either Progress Notes, the doctor's letter to the patient, nor                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151322 - photographs.  She may have found the biopsy results.  Jessica said                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
151323 - that keeping medical records posted is a hard job, because doctors and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151324 - the entire staff have a hectic schedule providing care and maintaining                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151325 - an expanding list of administrative protocols.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
151326 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151327 -            [On 150116 0813 met with Jessica at GI Clinic VA Medical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
151328 -            Center in Sacramento, she has notified Doctor Lee that                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
151329 -            Progress Notes are missing for EGD Dilation on 141107,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
151330 -            ref SDS 5 MX5I; later that day at 0922 Doctor Lee called                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
151331 -            and left voicemail message that his Progress Notes for the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
151332 -            EGD Dilation procedure on 141107, are missing from VA                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
151333 -            medical records computer system; he further said the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151334 -            missing Progresss Notes can be restored by scanning another                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151335 -            source; he will have the records restored and submit notice                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151336 -            to the patient when his Progress Notes can be downloaded                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151337 -            using the Internet to access the VA computer system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151338 -            ref SDS 4 ZX6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151340 -  ..
151341 - Jessica said to wait a few minutes while she discusses the missing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
151342 - records matter with the supervising nurse.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
151344 -  ..
151345 - She returned about five minutes later.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151347 -  ..
151348 - Jessica said the supervising nurse is not available.  She will contact                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151349 - both the supervising nurse later today, and ask Doctor Lee about the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
151350 - missing records, when he comes in the office tomorrow morning, since                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
151351 - he has procedures all day.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
151353 -  ..
151354 - There is a general understanding that the doctor dictates Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
151355 - Notes, and then they are transcribed by a typist.  Something may have                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
151356 - happened to the dictation that has delayed transcribing, or perhaps                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151357 - the notes were transcribed, and then not provided to the doctor for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151358 - signature.  In both cases, the file will not be visible in patient                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
151359 - medical records on the VA computer system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
151360 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151361 -            [On 150116 0813 at 0922 Doctor Lee called and left                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
151362 -            voicemail message that his Progress Notes for the EGD                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
151363 -            Dilation procedure on 141107, are missing from VA medical                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
151364 -            records computer system; he further said the missing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151365 -            Progresss Notes can be restored from scanning another                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
151366 -            source; he will have the records restored and submit notice                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
151367 -            to the patient when his Progress Notes can be downloaded                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
151368 -            using the Internet to access the VA computer system.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151369 -            ref SDS 4 ZX6I                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151371 -  ..
151372 - Thanked Jessica.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
151373 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151374 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151375 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151376 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151377 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151378 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151379 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151380 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151381 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
151382 -