CONTACTS
SUBJECTS
Amazon Order 002-9598877-4019417 $107.85 Replace Order 002-5653338-7
1203 -
1203 - ..
1204 - Summary/Objective
1205 -
120501 - Follow up ref SDS 7 0000. ref SDS 5 0000.
120502 -
120503 - Today, received from Amazon 3rd pair of Nike Pro Combat compression
120504 - shorts, where delayed by delivery by US mail. ref SDS 0 0078 Since
120505 - Amazon credited the customer for non-delivery, they are owed $35.95
120506 - for having performed the original agreement in order #
120507 - 002-9598877-4019417. ref SDS 0 AT6N However, the product received
120508 - from Amazon varies substatially from specifications described by
120509 - Amazon on the Internet, and this prevents intended use. ref SDS 0 VP6M
120510 - Will request Amazon cancel the order and refund remaining amount of
120511 - $61.90 on return of defective product. ref SDS 0 AX7F Further
120512 - investigation today may have located source for compression shorts
120513 - that adequatly support daily 11-mile hikes. ref SDS 0 KG6S
120514 -
120515 -
120516 -
120517 -
120519 - ..
1206 -
1207 -
1208 - Background
1209 -
120901 - On 140316 placed order 002-5653338-7801048 with Amazon for 3 new pair
120902 - extra large. ref SDS 4 165I
120904 - ..
120905 - On 140320 received notice order shipped for delivery tomorrow, but
120906 - size is small, not extra large. ref SDS 5 3T6N Called Amazon to
120907 - correct the mistake. ref SDS 5 SU7K Placed new order #
120908 - 002-9598877-4019417 scheduled for deliver on 140326. ref SDS 5 WH4I
120909 - Received confirmation that Amazon will credit bank account for
120910 - cancelled order next week OA 140326. ref SDS 5 K259
120912 - ..
120913 - On 140324 0918 PDT Amazon sent letter saying order #
120914 - 002-9598877-4019417 was filled with 2 shipments. First shipment at
120915 - 0918 PDT shipped 2 of the 3 pair compression shorts ordered on 140320
120916 - 1751. ref SDS 5 WH4I Estimated delivery date 140328.
120918 - ..
120919 - On 140324 1447 PDT Amazon sent letter saying 3rd pair of compression
120920 - shorts was shipped, and this completes order # 002-9598877-4019417.
120921 - Estimated delivery date 140328.
120923 - ..
120924 - On 140327 1652 received 2-pair compression shorts part of Amazon order
120925 - # 002-9598877-4019417, ref SDS 6 M78H, placed on 140320 1751,
120926 - ref SDS 5 WH4I, with 2-pair compression shorts, as planned in Amazon
120927 - letter on On 140324 0918 PDT. ref SDS 6 M78H
120929 - ..
120930 - On 140327 1652 received from Amazon order # 002-9598877-4019417 2 of
120931 - 3-pair ordered size XL Nike Pro Combat Compression Shorts, ref SDS 6
120932 - M78H, but they are much smaller than size XL Nike Pro Combat
120933 - Compression Shorts they replace. ref SDS 6 W75F Additionally, these
120934 - compression shorts do not have "mesh panels" for "ventilation" needed
120935 - on long hikes. ref SDS 6 S85N
120937 - ..
120938 - On 140401 2023 2nd shippment for 3rd pair compression shorts had not
120939 - been received, ref SDS 7 CO9R, for Amazon order # 002-9598877-4019417
120940 - placed on 140320 1751, ref SDS 5 WH4I; therefore, called Amazon and
120941 - cancelled the order for the 3rd pair. ref SDS 7 SU7K Amazon refunded
120942 - $36 for failing to deliver the item. ref SDS 7 GO63
120943 -
120944 -
120946 - ..
1210 -
1211 -
1212 - Progress
1213 -
121301 - Today, received in US mail the 3rd pair of compression shorts,
121302 - originally ordered on 140316 0604. ref SDS 4 666H Later, on 140320,
121303 - Amazon changed the transaction to order # 002-9598877-4019417 to
121304 - correct a mistake because Amazon shipped size small, rather than size
121305 - extra large (XL). ref SDS 5 SU7K
121307 - ..
121308 - Since we received the 3rd pair, Amazon is owed $35.95 which was
121309 - refunded to the customer, reported in Amazon letter on 140401 2023.
121310 - ref SDS 7 V39H
121312 - ..
121313 - This 3rd pair of Nike Pro Combat Compression Shorts has same defects
121314 - of smaller waist band for XL size, and omitting mesh panels for
121315 - ventilation which were intended based on prior experience wearing Nike
121316 - Pro Combat Compression Shorts, as reported for the 2 pair received
121317 - from Amazon on 140327 1652. ref SDS 6 W75F
121319 - ..
121320 - Experience trying to use the new Nike Pro Combat Compression Shorts on
121321 - Amazon order # 002-9598877-4019417, has revealed another problem...
121323 - ..
121324 - Finally, the waist band is substantially thinner and therefore weaker
121325 - than the waist band on Nike Pro Combat Compression Shorts being
121326 - replaced, reported on 140316 0604. ref SDS 4 165I Experience has
121327 - shown using the new Nike Combat Compression Shorts on 11-mile daily
121328 - hikes the waist band roles into a "rubber band-like" configuration
121329 - that pinches the waist causing severe discomfort during 3-hour 11 mile
121330 - daily hikes.
121332 - ..
121333 - As a result, further investigation was made of the Nike Pro Combat
121334 - Compression Shorts that have worn out since 111020, when they were
121335 - purchased from Sports Authority on 111020 0210, ref SDS 2 V05I, and
121336 - which Amazon order # # 002-9598877-4019417 was intended to replace as
121337 - set out on 140316 0604. ref SDS 4 165I
121339 - ..
121340 - Product identification on the inner waist band shows...
121341 -
121342 - Model 346057-010
121344 - ..
121345 - At the time the order was placed on 140316, there was no awareness
121346 - that Nike Pro Combat Compression Shorts were sold in different models,
121347 - and that "size XL" varied in actual dimension between models, and that
121348 - the product would not have mesh panels for ventilation needed on
121349 - 11-mile hikes.
121351 - ..
121352 - Therefore, the entire order #002-9598877-4019417 should be cancelled,
121353 - and the customer refunded the remaining amount paid of $61.90 for the
121354 - original transaction on 140320, 1751, ref SDS 5 UT3J, of $61.90, as
121355 - follow...
121356 -
121357 - $107.85 order #002-9598877-4019417 on 140320 1751. ref SDS 5 Q943
121358 - -35.95 credit issued on 140401 2023. ref SDS 7 H467
121359 - ---------
121360 - $61.90
121362 - ..
121363 - Today, research on the Internet for...
121364 -
121365 - Nike Pro Combat Compression Shorts model 346057-010
121367 - ..
121368 - Found locations showing the product...
121369 -
121370 - Ebay...
121371 -
121372 - http://www.ebay.com/itm/Nike-Pro-Combat-Hypercool-6-Mens-Compression-Shorts-Black-346057-010-/360870814965
121374 - ..
121375 - However, the only size available is small, and we need extra large
121376 - (XL).
121377 -
121378 - Amazon...
121379 -
121380 - Nike Pro Hyper Cool 6 Short Tights, Size XL
121381 -
121382 - http://www.amazon.co.uk/Nike-Hyper-Cool-Short-Tights/dp/B002UMHZ18
121384 - ..
121385 - Currently unavailable.
121386 -
121388 - ..
121389 - Online Shopping
121390 -
121391 - NIKE PRO COMBAT HYPERCOOL COMPRESSION SIX-INCH SHORT
121392 - (MENS) - XXL
121393 -
121394 - http://www.shopping.thatphanom.com/04-165797011-B0035DAX4W-NIKE_PRO_COMBAT_HYPERCOOL_COMPRESSION_SIX_INCH_SHORT_MENS_XXL.html
121396 - ..
121397 - This item is no longer available
121399 - ..
121400 - UPC: 659658005259
121401 -
121402 -
121404 - ..
1215 -
1216 -
1217 - 1714
1218 -
121801 - Called Nike in Vacaville.
121802 -
121803 - Nike Factory Store
121804 - 262 Nut Tree Rd
121805 - Vacaville, CA 95687
121806 - 707 455-7014
121808 - ..
121809 - Talked to Amanda.
121811 - ..
121812 - She said the store no longer carries...
121813 -
121814 - Nike Pro Combat Compression Shorts model 346057-010
121816 - ..
121817 - Amanda checked the inventory, and said they have a comparable or
121818 - better Nike Pro Combat Compression Shorts. She verified the wast band
121819 - is made of thicker, stronger material that should resist rolling into
121820 - a "rubber band-like configuration, reported above. ref SDS 0 RT3I
121822 - ..
121823 - Amanda further advised the model upgrade has mesh paneling for
121824 - ventilation.
121826 - ..
121827 - The store is open until 2100 this evening.
121829 - ..
121830 - Kathy will stop at the Nike Factory Store in Vacaville on the way to
121831 - Sacramento this evening and inspect these Nike Pro Combat Compression
121832 - Shorts.
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