CONTACTS
SUBJECTS
C17 Configure Sacramento Wireless Keyboard Fry's Sacramento
1403 -
1403 - ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 3 0000.
140502 -
140503 - Completed setup c17 for Kathy in Sacramento.
140504 -
140505 -
140506 -
140508 - ..
1406 -
1407 -
1408 - Progress
1409 -
140901 - Work Plan configure c17 for Kathy to use in Sacramento...
140902 -
140903 - 1. Wireless keyboard and mouse setup with help from Fry's
140904 - yesterday on 130109 2308. ref SDS 3 V85G
140906 - ..
140907 - 2. Wireless network setup (password)
140909 - ..
140910 - 3. Email account Comcast password and configure with contacts
140912 - ..
140913 - 4. Comcast login password remember to avoid keyin with
140914 - username which is the email address, and is entered using
140915 - only the mouse.
140917 - ..
140918 - 5. Email sent mail download
140920 - ..
140921 - 6. Revise setup for 64-bit default log in
140923 - ..
140924 - 7. Windows 7 Administrator Name change to Kathy
140926 - ..
140927 - 8. Windows 7 Login picture change to Kathy
140929 - ..
140930 - 9. SDS account
140932 - ..
140933 - 10. Google Chrome Remote Access
140934 -
140935 - Was unable to configure this service needed to help Kathy
140936 - with SDS.
140937 -
140938 - [On 130520 1902 Kathy was successful setting up gmail
140939 - account; this enabled configuring c17 for Chrome Remove
140940 - Access support. ref SDS 5 L35I
140941 -
140942 -
140944 - ..
140945 - Keyboard Configure Wireless Connection C17 for Kathy
140946 -
140947 - Last night HP was unsuccessful configuring wireless keyboard with c17,
140948 - reported on 130109 2308. ref SDS 3 Y58J
140950 - ..
140951 - Today, after the procedure at the hospital, 130110 0900, ref SDS 4
140952 - RG9K, took keyboard and mouse for c17 to Fry's on Northgate in
140953 - Sacramento.
140955 - ..
140956 - After several service technicians worked on the system, they got the
140957 - keyboard to sync with the USB transmitter/receiver. Used same
140958 - procedure HP tried yesterday, but held keyboard within a few inches
140959 - of the USB transmitter/receiver, and while pressing the connect
140960 - button on the bottom of the keyboard.
140961 -
140962 -
140963 -
140964 -
140965 -
1410 -
SUBJECTS
C17 Configure Sacramento Home Router Network Password Security Key e
2503 -
2504 - 2052
250501 - ..
250502 - Email Comcast Account Configure C17 Netscape Mizola Thunderbird
250503 -
250504 - This evening setup Internet access and email account for Kathy on c17
250505 - using Netscape/Mizolla.
250507 - ..
250508 - Called Comcast configure email Netscape Mozilla Thunderbird...
250509 -
250510 - 800 934 6489
250511 -
250512 - Inconming server...................... mail.comcast.com
250514 - ..
250515 - POP mail server port.................. 110 cell phone 110
250517 - ..
250518 - Incoming server user name............. ektwelch@comcast.net
250520 - ..
250521 - Home network security key............. ektw1949
250523 - ..
250524 - Email passowrd........................ Poimssds8 ...... ref SDS 0 ZM5L
250526 - ..
250527 - Outgoing SMTP server.................. smtp.comcast.net
250529 - ..
250530 - SMPT server port...................... 587 Cell phone 465
250531 -
250533 - ..
250534 - Got message....
250535 -
250536 - Sending password did not succeed. Mail server mail.comcast.net
250537 - responded invalid username/password.
250538 -
250540 - ..
250541 - Called Comcast again.
250543 - ..
250544 - Talked to Raeann.
250546 - ..
250547 - Reaeann was difficult to get started helping Kathy. She insistted on
250548 - talking to Kathy, and then getting information Kathy didn't remember,
250549 - like...
250550 -
250551 - Favorite pet's name............... kitty
250553 - ..
250554 - Eventually, we got around to doing the work. Raeann explained that
250555 - the customer has to create a temporary email password to access
250556 - Comcast, then after accessing the system, change the temporary
250557 - password to the user's choice.
250559 - ..
250560 - She gave the temporary password as............ TripCake6
250562 - ..
250563 - This took several tries before we could access the email
250564 - configuratino system, because it is very easy to make typing errors
250565 - and Comcast does not display what is entered, so any mistakes are not
250566 - evident. The only way to correct a typing error is to start over
250567 - after wondering what went wrong.
250569 - ..
250570 - Raeann said someone at Comcast came with following criteria for
250571 - customers to create email passwords...
250572 -
250573 - 8 characters minimum
250574 - 1 capital
250575 - 1 numeral or special char
250576 - cannot be part of her name or username
250578 - ..
250579 - Using this method, set Kathy's Comcast email account....
250581 - ..
250582 - Password................................. Poimssds8
250584 - ..
250585 - Contacts export from Explorer...
250587 - ..
250588 - Raeann said to access Comcast
250589 -
250590 - http://www.comcast.net
250592 - ..
250593 - Enter Email
250595 - ..
250596 - Open Address Book
250598 - ..
250599 - There is an option to export contacts to a cvs file format.
250601 - ..
250602 - We did this.
250604 - ..
250605 - Netscape Mizola Thunderbird imported the contacts, but placed them in
250606 - an address book other than for personal, which is the default system
250607 - the program typically uses.
250609 - ..
250610 - Therefore decided to manually enter Kathy's contacts.
250612 - ..
250613 - Kathy did data entry, and I navigated through her contacts on Comcast,
250614 - and in the email program to create a separate record for each contact.
250615 -
250616 -
250617 -
250618 -
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2507 -