CONTACTS 

SUBJECTS
C16 Virus Redirection Search Google Case 1-1-395893663 Trend Micro R

3303 -
3303 -    ..
3304 - Summary/Objective
3305 -
330501 - Follow up ref SDS 9 0000. ref SDS 8 0000.
330502 -
330503 -
330504 -
330506 -  ..
3306 -
3307 -
3308 - Progress
3309 -
330901 - Background on problems to solve is listed on 101230 1158. ref SDS 9
330902 - J85H
330904 -  ..
330905 - Sent letter to Trend Micro saying...
330906 -
330907 -    1.  Subject: Re: [SR1-1-395893663] Website Redirection
330908 -        Date: Fri, 31 Dec 2010 17:37:19 -0800
330915 -         ..
330916 -    2.  Responding to your letter yesterday on 101230 0821 (PST), here
330917 -        is my record showing performance of instructions you submitted.
330918 -        The record initially states problems to solve. 101230 1158,
330919 -        ref SDS 9 J85H
330921 -         ..
330922 -    3.  Your letter on 101230 is shown with results for each step.
330923 -        ref SDS 9 437L
330925 -         ..
330926 -    4.  Notes...
330928 -             ..
330929 -        1.  SIC analysis failed, and an error report was sent to Trend
330930 -            Micro, as noted in the record by applying "click here."
330931 -            ref SDS 9 QG94
330933 -             ..
330934 -        2.  Yesterday work on this issue was paused to coordinate with
330935 -            HP on possible hardware memory issues that might be causing
330936 -            or compounding virus problems being investigated by Trend
330937 -            Micro.  HP's review indicates memory and disks on c16
330938 -            passed BIOS tests. [...reported on, ref SDS 9 023C...]
330940 -         ..
330941 -    5.  Attached is the siclog00001.txt file. [...requested in Trend
330942 -        Micro's letter received on 101230 1158. ref SDS 9 OR3P
330944 -         ..
330945 -    6.  Please advise of your findings.
330947 -         ..
330948 -    7.  May wind up switching to w7 on c16, and reinstalling xp when
330949 -        time permits.  Still interested in Trend Micro's findings to
330950 -        configure protections for avoiding future problems on c16 with
330951 -        w7 32-bit and 64-bit, and xp when reinstalled.  Probably have
330952 -        same risks on new computer c17 similarly configured.  Your
330953 -        input is therefore very important.
330954 -
330961 -
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330963 -
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330967 -
3310 -