CONTACTS 

SUBJECTS
VA Automatic Deposit Disability Pension Benfit Procedure Wells Fargo

2503 -
2503 -    ..
2504 - Summary/Objective
2505 -
250501 - Follow up ref SDS 3 UF85.
250502 -
250503 -
250504 -
250505 -
250507 -  ..
2506 -
2507 -
2508 - Progress
2509 -
250901 - VA Direct Deposit Procedure to Wells Fargo Savings Account
250902 -
250903 -
250904 - VA letter awarding disability pension benefits explains how to set up
250905 - automatic direct deposit, reported on 100604 1520. ref SDS 1 4I51
250907 -  ..
250908 - Direct deposit to savings account is listed on 100610 1110.
250909 - ref SDS 3 ON6K
250911 -  ..
250912 - Talked to Allen, account manager.
250914 -  ..
250915 - Gave Allen the routing and account numbers for the savings account,
250916 - received from Bryant at Wells Fargo, reported on 100610. ref SDS 3
250917 - ON6K
250919 -  ..
250920 - Allen advised that after several attempts his computer will not accept
250921 - the routing number received from Bryant.  He said RNT should start
250922 - below 4.  Advised there could have been a miscommunication.  Could
250923 - have heard the number incorrectly, his a wrong key...
250925 -  ..
250926 - Explained there is an RNT for the checking account that begins with 1.
250927 - ref SDS 3 4G64
250929 -  ..
250930 - Allen asked for that number.
250932 -  ..
250933 - Reviewed the record on 100610, showing that Wells Fargo documentation
250934 - was prepared for making direct deposits to checking account.  Wells
250935 - Fargo was called and asked if making this change merely required
250936 - giving the savings account number, and using the same RTN listed for
250937 - the checking account.  During the call, somone answered and said
250938 - Bryant was with a customer.  When asked about the routing number, the
250939 - person who answered seemed to say that RTN is the same for savings as
250940 - for checking.
250942 -  ..
250943 - Allen said he agrees - he understands that banks have a single routing
250944 - number.
250946 -  ..
250947 - Later Bryant called back and gave the RTN beginning with a 5, and
250948 - said it is for the savings account.
250950 -  ..
250951 - During the call this morning, Allen tried the RTN for the checking
250952 - account.  His computer accepted it, and so we wound up using the
250953 - routing number for checking and the account number for savings.
250955 -  ..
250956 - Will notify Bryant Wells Fargo for feedback.
250958 -  ..
250959 - Allen said to call back if there is an RTN needed for the savings
250960 - account.
250961 -
250962 -            [On 100621 0906 letter to Wells Fargo asks Bryant to
250963 -            clarify RNT number for checking can be used for direct
250964 -            deposit into savings account. ref SDS 4 0Y5V
250966 -             ..
250967 -            [On 100623 1244 Bryant at Wells Fargo confirms that RTN for
250968 -            checking account is good for VA direct deposit to savings
250969 -            account. ref SDS 5 7X6H
250970 -
250971 -
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250973 -
250974 -
250975 -
250976 -
2510 -