THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: March 10, 2009 09:10 AM Tuesday; Rod Welch

Called Doctor Graham about letter on 2nd opinion repair tooth #2.

1...Summary/Objective
2...Case Management Based on Doctor Graham's Second Opinion


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CONTACTS 
0201 - Graham Dental Offices
020101 - Mr. David A Graham, DDS; Dentist
020103 - Executive Office

SUBJECTS
2nd Opinion Letter Submitted Email Recommendations Tooth #2 Extracti

2503 -
2503 -    ..
2504 - Summary/Objective
2505 -
250501 - Follow up ref SDS 19 FC7L.
250502 -
250503 -
250504 -
250505 -
250506 -
250508 -  ..
2506 -
2507 -
2508 - Progress
2509 -
250901 - Case Management Based on Doctor Graham's Second Opinion
250902 -
250903 - On 090302 Doctor Graham performed an examination for a 2nd opinion,
250904 - ref SDS 19 0001, on the proposal to do an implant on tooth #2
250905 - submitted on 090223 by Olsen Dental Services. ref SDS 16 VY7W  Doctor
250906 - Graham was recommended by Richard also on 090223. ref SDS 17 KU4L
250908 -  ..
250909 - Following examination on 090302, Doctor Graham indicated he would
250910 - submit a 2nd opinion letter via email confirming discussions
250911 - recommending an extraction procedure for tooth #2, rather than
250912 - implant. ref SDS 19 FC7L
250914 -  ..
250915 - The 2nd opinion letter has not been received.
250917 -  ..
250918 - This morning called Doctor Graham's office to follow up.
250920 -  ..
250921 - Lynn said the doctor is with a patient.  She will pull the medical
250922 - chart for the doctor to review, so he can be prepared to call back.
250923 -
250925 -  ..
2510 -
2511 -
2512 - 1042
2513 -
251301 - Doctor Graham called back.  He asked if his 2nd opinion letter has
251302 - been received?
251304 -  ..
251305 - Reported his letter has not been received.
251307 -  ..
251308 - The doctor said the letter was sent on 090302.  He verified the email
251309 - address is correct, and also provided his email address which is with
251310 - UCSF.  Since his letter did not bounce back, it indicates there was
251311 - not a typographical error entering the email address.  Something else
251312 - must have failed.
251313 -
251314 -     [On 090312 0837 letter to Doctor Graham confirms work performed by
251315 -     Olsen Dental Services; requests re-submission of 2nd opinon, and
251316 -     requests invoice for consultation. ref SDS 23 Y16J
251318 -  ..
251319 - Today, we received a failed email delivery for Doctor Rugo at UCSF, so
251320 - could be that UCSF is experiencing some computer system problems.
251322 -  ..
251323 - Thanked Doctor Graham for efforts sending a 2nd opinion.  Advised the
251324 - work was performed on 090306 by Olsen Dental Services, ref SDS 22
251325 - 0001, and that a letter will be submitted with feedback on follow up.
251327 -  ..
251328 - Asked the doctor to submit an invoice for dental services on 090302,
251329 - including xrays, ref SDS 19 RQ9N, which were used at Olsen Dental
251330 - Services on 090306 for evaluating scope of work. ref SDS 22 029N
251331 -
251332 -     [On 090312 0837 letter to Doctor Graham confirms work performed by
251333 -     Olsen Dental Services; requests re-submission of 2nd opinon, and
251334 -     requests invoice for consultation. ref SDS 23 Y16J
251335 -
251336 -
251337 -
251338 -
251339 -
251340 -
251341 -
251342 -
251343 -
2514 -
Distribution. . . . See "CONTACTS"