CONTACTS 
0201 - Bard Access
020101 - Mr. Steve Sigl; District Manager
020103 - Executive Office

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 9 0000. ref SDS 7 0000.
040502 -
040503 -
040504 -
040505 -
040506 -
040508 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Requirements for CT test is shown in the work plan on 081029.
040902 - ref SDS 8 4B5M
040904 -  ..
040905 - Background on Millie's CT test scheduled 081107 1300 and providing
040906 - support for Kaiser CT Department in Walunt Creek to use Power Port
040907 - access for pressure injection of contrast medium is reported in the
040908 - record on 081024, from telecon with Dennis, the manager of the CT
040909 - Department at Kaiser in Walnut Creek. ref SDS 5 966H
040911 -  ..
040912 - Millie sent a letter on 081028 to Dennis, and with a copy to Steve
040913 - requesting Bard's support for Millie's CT test at Kaiser in Walnut
040914 - Creek on 081107, ref SDS 6 PE4W, like Bard did for the prior CT
040915 - Department at Kaiser in Oakland on 080911. ref SDS 4 JX60
040917 -  ..
040918 - On 081030 Steve reported visiting with Angela, the CT technician at
040919 - Kaiser in Oakland on success doing Millie's CT test on 080911.
040920 - ref SDS 9 XN9C  He also called and talked to Dennis, the supervisor of
040921 - the CT Department at Kaiser in Walnut Creek.  Steve indicated that
040922 - Steve and his team are good to go for Millie's test tomorrow, and will
040923 - not have a repeat of failure on 080718. ref SDS 9 UF5H
040925 -  ..
040926 - Earlier today, Millie sent a copy of the letter to Steve that was sent
040927 - to Kaiser. ref SDS 10 XZ5F
040929 -  ..
040930 - Called and left voice mail for Dennis to send someone to Kaiser
040931 - tomorrow for the CT test at 1300, who can answer any questions that
040932 - might come up.
040934 -  ..
040935 - Millie submitted a letter to Steve asking Bard to support the test
040936 - tomorrow at Kaiser in Walnut Creek...
040937 -
040938 -    1.  Subject: CT test Support Kaiser Nov 7 1p
040939 -        Date: Thu, 06 Nov 2008 19:24:30 -0800
040951 -         ..
040952 -    3.  I didn't mention it in the letter to Kaiser because don't want
040953 -        to introduce more things to think about that folks can mess up.
040955 -         ..
040956 -    4.  Shelly with Bard indicated in a call on 080801 that there is
040957 -        quality control to make sure folks use the correct Huber
040958 -        needle.  For Bard this is a Powerloc Safety Infusion Set
040959 -        specified in the Instructions for use, reviewed on 080708.
040960 -        ref SDS 1 JE7N
040962 -         ..
040963 -    5.  Shelly further indicated that these needles are "checked out"
040964 -        with signature to ensure correct application. ref SDS 3 OV69
040966 -         ..
040967 -    6.  Paula, the supervisor for the Infusion Clinic at Kaiser
040968 -        indicated they have these needles in a drawer.  That wasn't the
040969 -        impression from talking to Shelly at Bard.
040971 -         ..
040972 -    7.  I'm sure tomorrow will be fine.  If possible, it would be great
040973 -        if Julie or someone you feel is the right person can be on site
040974 -        during the test at 1pm tomorrow [as requested previously in
040975 -        Millie's letter to Bard on 081028, ref SDS 6 PE5R], so that if
040976 -        the CT Tech asks a question [as occurred on the prior test on
040977 -        080718, ref SDS 2 2U8V], we will have the best source for
040978 -        advice.  This will reduce the chance of nervous mistakes
040979 -        ([...that occurred during the prior test on 080718, ref SDS 2
040980 -        LK3R], Julie commented on 080801 that this might be possible.
040981 -        ref SDS 3 OW41
040983 -              ..
040984 -             [On 081108 Steve asks how the test went at Kaiser using
040985 -             the Bard Power Port; explains Bard could not support the
040986 -             Power Port customer on 081107, proposed by Bard on 080801,
040987 -             ref SDS 3 OW41, requested by customer on 081028, and
040988 -             reminded on 081106, because Bard was busy attending a
040989 -             class to support future customers for Bard radiographic
040990 -             technology. ref SDS 12 4P4K
040992 -              ..
040993 -             [On 081111 Millie notifies medical team with copy to Bard
040994 -             that CT test was completed on 081107, ref SDS 13 WP8G,
040995 -             Kaiser trying to improve the work to smooth out the rough
040996 -             edges using Bard Power Port technology. ref SDS 13 2F3R
040998 -              ..
040999 -             [On 081111 Steve asks how Bard can help Kaiser smooth out
041000 -             the rough edges on technology transfer for the Bard Power
041001 -             Port, ref SDS 14 HZ5I, aligns with Bard's letter on 081108
041002 -             offering to help. ref SDS 12 MT5Q
041004 -         ..
041005 -    8.  I know that you and Bard have gone the extra mile to make sure
041006 -        my test tomorrow is successful.  Since this team at Kaiser had
041007 -        problems on 080718, having extra support is good insurance.
041008 -
041009 -           [On 081107 Dennis, CT Department supervisor at Kaiser in
041010 -           Walnut Creek, was not available to manage use of new
041011 -           technology for the 2nd time to correct problems the first
041012 -           time, ref SDS 11 VR4L; Pat who had worked on Millie's CT
041013 -           test using the Power Port for the 1st time, and had
041014 -           scheduled the 2nd test, did not remember Millie nor that the
041015 -           test would use Bard Power Port technology, ref SDS 11 MX4L;
041016 -           Steve, District Manager for Bard, who had talked to Dennis
041017 -           and said Kaiser was "good to go" using the Bard Power Port
041018 -           for the CT test, and Julie, who had offered to be on-site
041019 -           for the test, did not have time to support the 2nd attempt
041020 -           using Bard equipment, which had failed on the 1st attempt,
041021 -           ref SDS 11 2F6S; nobody seemed to be prepared for applying
041022 -           manufacturer's instructions; communication to collaborate on
041023 -           coordinating the work failed by relying on memory of very
041024 -           talented, dedicated people under stress with limited time.
041025 -           ref SDS 11 2F32
041027 -         ..
041028 -    9.  I leave this up to you.
041029 -
041030 -             On 081108 Steve reported that Bard could not support the
041031 -             Power Port customer, because they were attending a class
041032 -             to support future radiographic customers. ref SDS 12 4P4K
041034 -         ..
041035 -   10.  Just wanted you to know as a Bard customer, I'm grateful for
041036 -        all you have done.
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