CONTACTS 

SUBJECTS
104+ Temperature Emergency Room Treatment Diagnosis Pneumonia Treate

1403 -
1403 -    ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 91 0000, ref SDS 90 0000.
140502 -
140503 -
140504 -
140506 -  ..
1406 -
1407 -
1408 - Progress
1409 -
140901 - Rough Night in Hospital Technology Failed Patient Wants to Come Home
140902 -
140903 - Follow up ref SDS 91 PR5R, ref SDS 90 PR5R.
140904 -
140909 -  ..
140910 - Millie had a bid night...
140911 -
140912 -    1.  The electronic controls for her bed failed, and the staff could
140913 -        not fix the bed nor give her another one that worked.  She
140914 -        could not adjust the bed for sleeping comfortably, and so did
140915 -        not get much sleep last night.
140916 -
140917 -           [On 060615 feedback to Kaiser for improving hospital care.
140918 -           ref SDS 92 PR5R
140920 -         ..
140921 -    2.  The lights in her room failed.  She could not read, nor see
140922 -        very well to move around.
140924 -         ..
140925 -    3.  The television failed.
140927 -         ..
140928 -    4.  The nurse call system failed.
140929 -
140930 -        Millie tried to call the nurse with the telephone, but could
140931 -        not get through.  She was on hold and gave up, similar to
140932 -        calling Microsoft or the telephone company for technical
140933 -        support.
140935 -         ..
140936 -    5.  The staff would not move her to another room that was
140937 -        functioning, because the other rooms were all taken.
140939 -         ..
140940 -    6.  The nursing staff was busy tending patients with dementia, and
140941 -        so did not have time to assist Millie.
140943 -  ..
140944 - She plans to come home.
140946 -  ..
140947 - We will get there about 0930, in time for her to check out at 1100.
140948 -
140949 -
140950 -
140952 -  ..
1410 -
1411 -
1412 - 0839
1413 -
141301 - Millie called and said she will get another treatment of antibiotic
141302 - for pneumonia at 0900.  She feels this will take about an hour, and
141303 - will call to coordinate on a pickup time.
141304 -
141306 -  ..
1414 -
1415 -
1416 - 1012
1417 -
141701 - Millie called and said the treatment is over.
141702 -
141703 - Blood count is now down to normal, and temperature is good.
141705 -  ..
141706 - The doctor wants her stay another day until her system fully settles
141707 - down.  Millie decided to come home.
141709 -  ..
141710 - The primary care physician also came by this morning, following up the
141711 - meeting yesterday. ref SDS 91 KS4F  Nothing of substance was
141712 - discussed.
141714 -  ..
141715 - Millie said to park in the Emergency Room parking lot.
141716 -
141718 -  ..
1418 -
1419 -
1420 - 1042
1421 -
142101 - Arrived at hospital.  The Emergency Parking lot was full.  Even the
142102 - curbs were occcupied.  Parked in the garage.
142104 -  ..
142105 - When we got to the 3rd floor, Millie said they saw from the window
142106 - that the Emergency Parking lot is full, and were worried about timely
142107 - release.
142109 -  ..
142110 - Millie dressed and we left.  Went to the Emergency Room Pharmacy to
142111 - fill a prescription for Millie's continued treatment.
142113 -  ..
142114 - The pharmacy is next to the door that leads to the Emergency Room
142115 - parking lot, so while Millie completed the transaction to get her
142116 - medicine, brought the car from the patient garage around to Emergency
142117 - Park lot.  Millie and Marilyn were waiting.
142118 -
142120 -  ..
1422 -
1423 -
1424 - 1141
1425 -
142501 - Millie and Marily went to lunch with Pam.
142502 -
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1426 -