THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: June 7, 2003 01:20 PM Saturday; Rod Welch

Miller with Pac Bell called about fixing DSL service.

1...Summary/Objective


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CONTACTS 

SUBJECTS
DSL NTS Enter Net 300 Pac Bell DSL Software
31190677 Connection Dropped Timeout While Trying to Connect 472 CRC E
Correct Configuration to Avoid Noise on 8948 During Voice and DSL Tra
NP609940 New Problem Ticket Timeout While Trying to Connect and Conne

1106 -
1106 -    ..
1107 - Summary/Objective
1108 -
110801 - Follow up ref SDS 31 0000. ref SDS 29 0000.
110802 -
110803 - Miller Ocampo called from Pac Bell.  866 274 7425
110805 -  ..
110806 - Problem Ticket:  NP609940
110808 -  ..
110809 - Miller is familiar with CRC errors reported by Dale at Pac Bell DSL
110810 - customer support on 030526. ref SDS 23 SI76  This helps solve problem
110811 - on 030602 where Dave Grant was unable to get information on
110812 - eliminating CRC errors. ref SDS 29 PO4K
110814 -  ..
110815 - Miller said he will investigate and let me know what action Pac Bell
110816 - plans to take.
110817 -
110818 -     [On 030609 Jeff Conner reports new issues on the line, and
110819 -     schedules visit to perform testing. ref SDS 32 PQSY
110820 -
110821 -
110822 -
110823 -
110824 -
110825 -
110826 -
110827 -