THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: February 21, 2002 11:16 AM Thursday; Rod Welch

Enron bad management overbilled customers, including Kaiser by $30M.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Enron Powers Reports Shows Bad Management Reduced Productiv  y Earing
Traceability Continual Learning History Record Alignment
Audit Trail Communications
Good Management CEOs Fail Because Fail to Execute Which Requires Unde
Organizational Memory ISO Intelligence Audit Trail Alignment Accounta
Enron Bad Management Practices Overcharging Shows Enron's Books in Ch
Bumbling Bad Management Lack of Alignment Enron Books in Chaos Due to
Bumbling Caused by Meaning Drift Murphy's Law

7410 -
7410 -    ..
7411 - Summary/Objective
7412 -
741201 - Follow up ref SDS 52 0000, ref SDS 53 0000.
741202 -
741203 - Article published by Knight Ridder News Service reports chaos in
741204 - accounting shown by chronic over-billing due to out of control
741205 - bumbling by Enron. ref OF 6 0001
741207 -  ..
741208 - This aligns with the report on 020204 that Enron collapsed into
741209 - bankruptcy and was unable to implement good management practices.
741210 - ref SDS 52 EX5O
741212 -  ..
741213 - The article says....
741214 -
741215 -      The dizzying pace of Enron's deal-making overwhelmed its ability
741216 -      to track simple billing payments and some retail energy clients
741217 -      were overcharged tens of millions of dollars, a problem that
741218 -      could have contributed to the now-bankrupt company's distorted
741219 -      revenue picture, former employees said. ref OF 6 UU4O
741220 -      ..
741221 -      One of the biggest clients, insurance giant Kaiser
741222 -      Permanente, paid $30 million more than it should have because
741223 -      Enron's computer system was so scattered and poorly managed, Rod
741224 -      Jordan, a former data manager with Enron Energy Services, the
741225 -      company's retail division, told Knight Ridder. ref OF 6 OU5K
741227 -       ..
741228 -      Enron's slide from the nation's seventh-largest company into
741229 -      bankruptcy has been blamed on lax accounting practices that
741230 -      disguised massive debt. But former employees said problems with
741231 -      the company's checks and balances ran much deeper, to the most
741232 -      basic levels of information management. ref OF 6 0V6G
741234 -       ..
741235 -      In a culture that stressed deals over details, Enron sometimes
741236 -      took in excess revenue until clients discovered the problem and
741237 -      demanded refunds, the former employees said. ref OF 6 9W8I
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