CONTACTS 
0201 - Wegener Communications               770 814 4000
020101 - Mr. Matt Placek; 770 623 0096 x4362
020102 - mplacek@wegener.com

SUBJECTS
Knowledge Management Requires Knowledge Manager and SDS
Placek, Matt, Wegener Communications
Time to Think Com Manager Invests Time Produce Intelligence So Managers Have Time to
Com Metrics Role in Organization, Matt Placek, Wegener Engineering
Knowledge Worker Organizes Links Aligns Correlations Implications Use SDS for Com Met
COO Manages Details of Operations, Com Manager at Executive Level

1908 -    ..
1909 - Summary/Objective
1910 -
191001 - Follow up ref SDS 24 0000, ref SDS 22 0000.
191002 -
191003 - Received ref DRT 1 0001 from Matt Placek with Wegener Communications,
191004 - and asking for information about the Com Manager organizational role.
191005 -
191006 -
191007 - This follows up background.....
191008 -
191009 -      001217......................................, ref SDS 24 0001
191010 -
191011 -          Matt's letter, ref DRP 3 0001, reported favorable review of
191012 -          SDS for reducing confusion and rework, which would benefit
191013 -          Wegener's business.  At that time Matt expected it would not
191014 -          be easy to convince management that SDS can benefit Wegener.
191015 -
191016 -      001219......................................, ref SDS 25 0001
191017 -
191018 -          Matt's letter, ref DRP 4 0001, asked about purchasing SDS. A
191019 -          letter was sent explaining royalty and intellectual property
191020 -          rights protections, ref DIP 9 4DF8, required for sale of SDS,
191021 -          and need for Com Manager role to transition people and the
191022 -          organization.  This was presented as a $1,500 charge for
191023 -          installation, ref SDS 25 LX5G, so it was not a standard Com
191024 -          Manager role proposal.
191025 -
191026 -      001231......................................, ref SDS 26 0001
191027 -
191028 -          Matt's letter, ref DRP 5 0001, responded the IP arrangemets
191029 -          were acceptable, but Wegener could not afford Com Manager for
191030 -          installation. ref SDS 26 008J
191031 -
191032 -          Matt reported he wanted SDS in order to study organic subject
191033 -          structure. ref SDS 26 NW8R
191034 -
191035 -
191036 -      ..
191037 -     Com Manager Organizational Role and Tasks
191038 -
191039 -
191040 - Today, Matt says in his letter....
191041 -
191042 -     SDS entails a new role in organizations for communication metrics,
191043 -     i.e., creating a separate position within the organization to
191044 -     manage the application of the communication metrics concepts.
191045 -     Could you provide information/references on how this role
191046 -     operates, e.g., what tasks does he perform, how the role is
191047 -     integrated with the overall organizational structure, etc.
191048 -     ref DRT 1 0001
191049 -
191050 -
191051 - Submitted ref DIT 1 0001 citing......
191052 -
191053 -      1.  USACE scope of services, ref DRP 6 4929, reported in the
191054 -          record on 970418. ref SDS 1 2644
191055 -
191056 -          Need for Com Manager is in the USACE report at ref DRP 6
191057 -          8449
191058 -
191059 -      2.  Communication Department expanded to a Communication Office
191060 -          for Com Metrics support, proposed in USACE cost saving report
191061 -          in the record on 971008, ref SDS 3 S44J, see para 9
191062 -          ref DRP 7 4173
191063 -
191064 -      3.  Intel proposed using Com Manager to assist project or program
191065 -          manager, reported on 970603. ref SDS 2 8553
191066 -
191067 -      4.  COO proposed as executive support for Com Metrics in article
191068 -          reviewed on 990625 that was published in Fortune magazine.
191069 -          ref SDS 7 8183
191070 -
191071 -      5.  FSR - Field Service Representative, is an existing role in
191072 -          DCMA, part of DOD, that could be expanded to include Com
191073 -          Metrics, reported on 010608. ref SDS 28 3T8I
191074 -
191075 -
191076 -
191077 -
191078 -
191079 -
191080 -
191081 -
191082 -
191083 -
1911 -