CONTACTS 
0201 - Steven K. Olsen, DDS.              415 398 4400
020101 - Dr. Steven K. Olsen

SUBJECTS
Grinding Requires Retainer, 000613

0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 26 0861.
040502 -
040503 - I called the other day about the cost of $400 for an occlusal guard.
040504 -
040505 - Advised that the cost of $400 was not disclosed in the course of doing
040506 - the work, as shown in the record on 000613. ref SDS 26 0861
040507 -
040508 - The account, Rowena, was asked to visit with Steve about getting this
040509 - covered by insurance, based on his recommendation that this is needed
040510 - to avoid further damage, which he was forced to repair recently.
040511 -
040512 - Rowena called a few days later and left a voice mail message for me
040513 - to call her back about results of her discussion with Steve.
040514 -
040515 - The receptionist said Rowena has another call.  She will call back
040516 - later today.
040517 -
040518 -
0406 -
0407 -
0408 - 1436 Rowena called back
0409 -
040901 - She said that an occlusal is normally $500 or $600, but Steve only
040902 - charged $400, so we saved. a lot of money.
040903 -
040904 - I expressed appreciation for this savings.
040905 -
040906 -     [On 001212 Steve advised the correct price is $175. ref SDS 27
040907 -     8T4M
040908 -
040909 - I asked about filing a letter to the insurance company to cover the
040910 - reduced price, in order to avoid further broken teeth, as occurred the
040911 - past few months.  This would save the insurance company even more than
040912 - than the cost of occlusal.
040913 -
040914 - Rowena said she will do that.
040915 -
040916 - She said not to pay the current invoice from Steve until we hear about
040917 - progress on the claim for the insurance company to cover the cost of
040918 - this work aimed at reducing the cost of additional work.
040919 -
040920 -
040921 -
040922 -
040923 -
040924 -
0410 -
0411 -