THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: February 22, 2000 01:36 AM Tuesday; Rod Welch

Dick Karpinski submits 12 letters on SDS record for Feb 18 meeting.

1...Summary/Objective
2...SDS Return Mail Format Improvements
3...Records Missing from the Internet; Access Denied
4...SDS Online Help Can Be Provided with SDS Program
5...Information on a Brochure Needed
6...Scenario for SDS Typical Day
7...Typical Day Scenario Explains Using SDS
8...SDS Expedites Analysis, Intelligence, Work, Reading, Writing
9...Investing Intellectual Capital Turns Water into Wine
10...Lack of Response Annoys Customers; Knowledge Management Dilemma
.......External Sources, Law, Books, Integrated into SDS Environment
.......Knowledge Space - Capture Once Recycle As Needed
11...Words Missing in Record on Literacy and Prometheus
12...Zeus Assigned Prometheus to Create Humanity
13...Planning Next SDS Version, Objectives
......Dick Consulting for Apple Computer
14...gIBIS Organizes Information
15...Subject Organization of SDS on the Internet
......SDS Enhances Present Methods
......Command and Control of the Record Supports Management
......gIBIS Cannot Support SDS
16...Reward Open Source
17...Manual for SDS is Contained within the Program

ACTION ITEMS.................. Click here to comment!

1...• Who will do the next version of SDS [or the scenario??]?

CONTACTS 
0201 - Computer Generalist                                                                                                                                                O-00000749 0101
020101 - Mr. Richard Karpinski                                                                                                                                            O-00000749 0101

SUBJECTS
Web Site Demo SDS
Demonstrate SDS, Communication Metrics
Customer Requests for Information
Mailto Return Address Needs Different Format
Reply Mailto Command, Add Email Address
Karpinski, Dick, 000218

0808 -
0808 -    ..
0809 - Summary/Objective
0810 -
081001 - Follow up ref SDS 17 0000, ref SDS 14 0000.
081002 -
081003 - Dick's assignment with Apple will take most of his time for next few
081004 - months.  He suggests improving the return mail address for web pages.
081005 - I need help to implement his idea.  Spelling and other errors in the
081006 - record are cited, but there is no location, so corrections take more
081007 - time.  SDS manual is again requested; however, the Help system now
081008 - provides that function.  The SDS scenario helped Dick understand how
081009 - SDS is used. Dick notes I am behind in responding to a lot of
081010 - correspondence that takes time to manage.  He asks about the status of
081011 - planning for the next version of SDS; right now, we are waiting Dick
081012 - to submit his project planning ideas.  gIBIS is proposed to give
081013 - readers stronger access to the SDS record on the Internet.  Rigid
081014 - structures endemic to gIBIS have not proven effective for daily
081015 - knowledge management and intelligence work. A project was proposed to
081016 - NSF last year to port SDS capability to the Internet. ref SDS 0 8712
081017 - Dick relates rewards from developing SDS as an Open Source project.
081018 - ref SDS 0 9785
081019 -
081020 -      [On 000223 received 7 more letters, submitted response.
081021 -      ref SDS 18 0001]
081022 -
081023 -
081024 -
081025 -
0811 -
0812 -
0813 - 3Z4M Progress
081401 -  ..
081402 - SDS Return Mail Format Improvements
081403 -
081404 - Received ref DRT 1 0001 from Dick requesting...
081405 -
081406 -     Change to mailto format for SDS records and correspondence to the
081407 -     following...
081409 -      ..
081410 -     mailto:rowelch@attglobal.net?Subject=183048.HTM#3497
081411 -
081413 -  ..
081414 - This sounds interesting and helpful, but I do not follow the
081415 - structure.  Is there a source that explains it?
081416 -
081417 -     [On 000223 submitted letter to Dick and did not specifically
081418 -     address this issue; he can raise it again, it it continues to be
081419 -     an issue. ref SDS 18 3038]
081420 -
081421 -
081422 -
081423 -
081424 -
0815 -

SUBJECTS
File Missing on Web Site, 000221

0903 -
090401 -  ..
090402 - Records Missing from the Internet; Access Denied
090403 -
090404 - Dick reports in his 9th letter, ref DRT 9 0001, that the web server
090405 - returned an error message saying it could not find Dick's letter on
090406 - 000221, ref DRP 1 0001, which is cited generally in my response on the
090407 - same day, ref DIP 2 0001, and specifically in the connected SDS
090408 - record. ref SDS 17 4608
090410 -  ..
090411 - Dick does not specify where the link he is located that he tried to
090412 - access, but it is likely in the record on 999221, yesterday.
090414 -  ..
090415 - This can occur for several reasons...
090416 -
090417 -     1.  Dick's letter may not have been placed on the web.
090418 -         ..
090419 -     2.  The server is down.
090420 -
090421 -         On 000221 at 0349 the ISP reported the Welch server was down,
090422 -         and was taking corrective action. ref SDS 16 0001  The
090423 -         problem may have begun several hours earlier, and lasted
090424 -         until OA 0800.
090426 -          ..
090427 -         Dick's letter is dated 00021 1412, which suggests the server
090428 -         was not down at the time he transmitted his letter reporting
090429 -         difficulties.
090431 -          ..
090432 -     3.  Occasionally a glitch occurs on the system, due to heavy
090433 -         traffic.
090434 -
090435 -
090436 -
090437 -
090438 -
0905 -

SUBJECTS
Writing Communication
Writing Window on Mind Avoids Ambiguity of Mental Maps
Clear Concise Complete Notes, Needs Special Skills and Tools
Scenario Typical Day Using SDS
Difficult to Understand
Knowledge Space Replace Documents
Writing Improves Planning
Expedites Writing Recycle Intellectual Capital Experience
Knowledge Management Dilemma
Water into Wine; PC subject of Intelligence, Knowledge
Deferred Rewards Dilemma Thinking v. Immediate Action to be Effective

3213 -
321401 -  ..
321402 - SDS Online Help Can Be Provided with SDS Program
321403 - Information on a Brochure Needed
321404 -
321405 - Dick wants the current version of a brochure, and wants to see the
321406 - on-line help system. If the best simulation of a tutorial available
321407 - now is the help, then how do I see it? ref DRT 1 3726
321408 - ..
321409 - Need a better explanation of the brochure Dick wants.  Where did
321410 - he read about in the record?  "Brochure" does not appear in the record
321411 - for 000218, nor for 000220, which are the only records working with
321412 - Dick so far.
321413 -
321414 -     [See below for discussion of manual. ref SDS 0 8955]
321416 -  ..
321417 - For online help, I can configure an end-user version of SDS and send
321418 - it to Dick.  It will have online help.
321420 -  ..
321421 - On 000218 Dick indicated he would submit an initial project
321422 - development plan. ref SDS 14 1680  After that, I can configure his
321423 - computer with SDS.  So this might be a week or two away.
321424 -
321425 -     [On 000326 request for more information on SDS pending development
321426 -     plan. ref SDS 21 1617
321427 -
321429 -  ..
321430 - Scenario for SDS Typical Day
321431 - Typical Day Scenario Explains Using SDS
321432 -
321433 - Dick's 3rd letter asks for an explanation on how SDS is used
321434 - day-to-day. ref DRT 3 0001
321435 -
321436 - An explanation of SDS structure and a schematic was provided in the
321437 - record of our meeting on 000218. ref SDS 14 0405
321439 -  ..
321440 - The letter yesterday, ref DIP 2 1100, is linked to the typical-day-
321441 - scenario, which expands on Dick's explanation of the Welch analysis
321442 - and meditation process. ref SDS 17 3978   Use of SDS is further shown
321443 - in the record on 950204 explaining a "Lucky Scribe" on 950204.
321444 - ref SDS 5 4365
321445 -
321446 -      [On 001219 steps using SDS new way of working. ref SDS 22 QT6F
321447 - ..
321448 - Dick's 10th letter indicates the SDS scenario is helpful.
321449 - ref DRT 10 0001 (see para above)
321451 -  ..
321452 - He asks if he can submit the SDS typical day scenario. ref DRT 10 9486
321453 -
321454 -    I think it would be helpful for Dick to disclose it.
321455 -
321456 -      [On 000223 sent letter Dick on this. ref SDS 18 3038]
321457 -
321458 -      [On 000306 submitted typical day scenario to a friend of Dick's.
321459 -      ref SDS 19 3816]
321461 -       ..
321462 -      [On 001219 SDS Typical Day Scenario helpful to another customer.
321463 -      ref SDS 22 PO3H
321464 - ..
321465 - Dick's 11th letter, ref DRT 11 0001, says he likes the
321466 - explanation in the scenario for handling technical support based on
321467 - the hypothetical example of Microsoft. ref OF 6 3120
321468 -
321469 -    [Below he asks about planning for the next version. ref SDS 0 4080]
321470 -
321471 -
321473 -  ..
321474 - SDS Expedites Analysis, Intelligence, Work, Reading, Writing
321475 - Investing Intellectual Capital Turns Water into Wine
321476 - Lack of Response Annoys Customers; Knowledge Management Dilemma
321477 -
321478 - Dick asks in his 12th letter, ref DRT 12 0001, about status of
321479 - responses to his prior 11 letters from yesterday and today?
321480 -
321481 - He recognizes tasks can only be performed one at a time, even though
321482 - there are many things to do, and most of them have multiple impacts,
321483 - which require analysis.  This is one aspect of the knowledge
321484 - management dilemma cited in POIMS. ref OF 2 0561
321486 -  ..
321487 - SDS expedites reading and writing as explained on 950204. ref SDS 5
321488 - 4995  This permits faster and more accurate organization, analysis,
321489 - alignment, summary and feedback.  But, of course, it still takes time
321490 - to think about the meaning of new information, and to connect it up
321491 - onto chronologies of cause and effect, verify alignment, and so on
321492 - that add value, i.e., enrich, to information within the meaning of
321493 - "intelligence" as on 900303 reviewing Campbell's book. ref SDS 1 6006
321494 - ..
321495 - POIMS management cycle of plan, perform, report, aids accurate
321496 - understandings, and thorough follow up. ref OF 2 6649  Technology adds
321497 - speed the process of being accurate, organized and summarized, but
321498 - still takes time.
321500 -  ..
321501 - SDS might be said to aid the human mind in...
321502 -
321503 -
321504 -                   turning the water into wine
321505 -
321506 -
321507 - ...analogizing turning information into knowledge, but not through a
321508 - miracle, as reported in Time on 960409. ref SDS 6 7211
321510 -  ..
321511 - Sometimes feedback is delayed, and this can cause harm where deadlines
321512 - to meet commitments, requirements and opportunities are at risk.
321513 - Customers and colleagues get frustrated by delay.  They feel a Coke
321514 - would be okay, rather than wait for the wine.  They cannot see that
321515 - the...
321516 -
321517 -                 long way around is the short way
321518 -
321519 - ...to reach their objectives, which is another dimension of the
321520 - knowledge management dilemma.
321521 - ..
321522 - The issue is whether to manage complexity or be overwhelmed by
321523 - it. We can only struggle day-to-day to balance competing demands,
321524 - which is the central challenge of leadership, reviewed on 920128.
321525 - ref SDS 2 1199
321527 -  ..
321528 - There is a trade-off on whether to succumb to impulsive response,
321529 - which has consequences, or make mistakes, which have future impacts.
321530 - The answer is not always clear, which makes life an adventure, rather
321531 - than a "plan."
321532 -
321533 -     [On 000316 Dick cites more errors in a letter that illustrate
321534 -     challenge of investing time. ref SDS 20 9862
321536 -        ..
321537 -       External Sources, Law, Books, Integrated into SDS Environment
321538 -       Knowledge Space - Capture Once Recycle As Needed
321539 -
321540 -       Dick asks in his 10th letter concerning references in the
321541 -       scenario to laws, regulations, contracts, books, product specs,
321542 -       news articles, and other conventional documents, how they get
321543 -       into the system, how much typing is involved? ref DRT 10 0001
321545 -        ..
321546 -       The idea of SDS is to capture information once, and then point
321547 -       to it in Knowledge Space whenever it is needed.
321549 -        ..
321550 -       A lot of external documents are produced by others, e.g.,
321551 -       correspondence like Dick's letters.  Books and magazines, laws,
321552 -       regulations and so on are mostly on the Internet.  We can point
321553 -       to the address, but the preferred step is to download and
321554 -       integrate into the SDS Knowledge Space, since resources on the
321555 -       Internet come and go.  The source of information is always
321556 -       recorded.
321557 -
321559 -  ..
321560 - Words Missing in Record on Literacy and Prometheus
321561 -
321562 - Dick reports in his 4th letter that he found words missing in the
321563 - record on Prometheus.  He does not say what words are missing, which
321564 - record, what line number, nor provide context to illustrate the
321565 - problem. ref DRT 4 0001
321567 -  ..
321568 - The main record discussing Prometheus is on 991108. ref SDS 13 0001
321570 -  ..
321571 - Dick mentions a reference to the Garden, and cites belief that there
321572 - has been meaning shift both for the fruit of the tree of knowledge of
321573 - good and evil, and for the admonition to turn the other cheek.
321574 - ref SDS 13 5810
321575 - ..
321576 - Comments on knowledge, good and evil make for good conversation,
321577 - when time permits.
321579 -  ..
321580 - Error correction in the record is a constant process, so information
321581 - that improves the record is appreciated.  This is especially so on a
321582 - record that seeks to advance the practice of literacy.
321583 -
321584 -
321586 -  ..
321587 - Zeus Assigned Prometheus to Create Humanity
321588 -
321589 - Dick asks in a 6th letter related to the record on 991108 when did
321590 - Prometheus get the assignment to create humanity? ref DRT 6 0001  Dick
321591 - provides a line number 392285 which facilitates review. ref SDS 13
321592 - 5810
321594 -  ..
321595 - This is a legend of Greek Mythology, so a specific date is not
321596 - available, but the context of receiving the assignment is shown in the
321597 - reference at line 392286, a few paragraphs above the specific link in
321598 - the record.  see, ref OF 1 0001
321599 -
321600 -
321601 -
321602 -
321603 -
3217 -

SUBJECTS
Schedule
Planning Next Version
Karpinski, Dick, 000218
General Plan Open Source

3706 -
370701 -  ..
370702 - Planning Next SDS Version, Objectives
370703 -
370704 - Dick's 11th letter commenting on the SDS scenario, per ref SDS 0 2911,
370705 - also, asks about status of planning next version of SDS. ref DRT 11
370706 - 5016  He asks...
370707 -
370708 -    •  <OI4J Who will do the next version of SDS [or the scenario??]?
370709 -
370710 -    •  Who will state all the critical goals for the next version?
370711 -
370712 -    •  <6229 Have the critical goals for SDS been explicitly
370713 -       elaborated?
370714 -
370715 -         [On 000223 submit letter to Dick on this. ref SDS 18 3038]
370717 -        ..
370718 -       Dick comments in his 12th letter that his colleague, Jef Raskin
370719 -       said that he thought it would benefit from his kind of Flying
370720 -       User Interface. ref DRT 12 0001
370722 -        ..
370723 -       This sounds like a reference to using the capability Dick
370724 -       explained in the meeting on 000218, ref SDS 14 4972, for an SDS
370725 -       program.
370727 -  ..
370728 - On 000218 Dick indicated he would submit initial project development
370729 - plan. ref SDS 14 1680
370730 -
370732 -       ..
370733 -      Dick Consulting for Apple Computer
370734 -
370735 -      Apple Computer has given Dick some work that will last a few
370736 -      months, so he will not have a lot of time to think about SDS, but
370737 -      expects to correspond on this matter. ref DRT 1 1144
370738 -
370739 -
370740 -
370741 -
370742 -
370743 -
370744 -
370745 -
370746 -
3708 -

SUBJECTS
gIBIS, 940527
gIBIS Decision Modeling
Subject Index Manages Complexity Like WBS
Map Needed for Linked Web Pages
Map Needed to Maintain Focus
Technical Objectives, Research Goals

4808 -
480901 -  ..
480902 - gIBIS Organizes Information
480903 - Subject Organization of SDS on the Internet
480904 -
480905 - Dick asks in a 2nd letter for a way to search the SDS record on the
480906 - web to find a home page for information on "meaning drift."
480907 - ref DRT 2 0001
480908 -
480909 - Meaning drift is explained in...
480910 -
480911 -             •  POIMS, ref OF 2 8316,
480912 -             •  New World Order... ref OF 3 9449
480913 -             •  SDS record for 991101. ref SDS 12 0857
480914 -
480915 - ..
480916 - Dick's larger point about the need for an effective way to
480917 - organize information for retrieval, is very important.
480919 -  ..
480920 - He suggests that using an gIBIS collection for...
480921 -
480922 -              •  issues,
480923 -              •  positions,
480924 -              •  arguments/etc
480925 -              •  distinctions and
480926 -              •  arrangements
480927 -
480928 - ...would give confidence that relevant material was available when
480929 - needed. ref DRT 2 2208
480931 -  ..
480932 - Dick recalls a paper on gIBIS was shown in a list of resources
480933 - submitted to the Colloquium by Eric Armstrong, and it suggested better
480934 - ways to phrase and order things to preclude common problems.  Dick
480935 - does not see any coherent presentations of what SDS is or how to use
480936 - it, and asks if it exists? ref DRT 2 1716
480937 - ..
480938 - In a 5th letter Dick cites a missing letter, and points out that
480939 - the technology might point to a source that explains more about the
480940 - phrase.  He asks should every word with content, or every phrase in a
480941 - deliberately grown list, automatically turn into a link to the
480942 - phrase's home page? ref DRT 5 0001
480944 -  ..
480945 - I found and corrected this error in the record on 970526. ref SDS 8
480946 - 4132, based on the subject context.
480947 -
480949 -       ..
480950 -      SDS Enhances Present Methods
480951 -      Command and Control of the Record Supports Management
480952 -
480953 -      Many people have expressed the desire for a mapping, or search
480954 -      capability for the SDS record on the Internet. On 990426 Morris
480955 -      wanted a way to help users search the record. ref SDS 10 5624
480956 -      ..
480957 -      On 990616 submitted proposal to NSF for a grant to develop
480958 -      a special search feature. ref SDS 11 3844
480960 -       ..
480961 -      The SDS program has strong search capabilities using the organic
480962 -      subject structure.  These are used to generate "intelligence"
480963 -      distributed on the Internet.
480965 -       ..
480966 -      In this case, "meaning drift" is a key concept of POIMS
480967 -      technology.  It appears in correspondence as a link, that takes
480968 -      the reader to an explanation in POIMS, and in the NWO... paper.
480970 -       ..
480971 -      SDS provides "Concurrent Discovery" which gives users a lot of
480972 -      firepower for finding stuff, reported on 960620. ref SDS 7 1101
480973 -      This capability is not available to people on the Internet,
480974 -      because the purpose is different.
480975 -      ..
480976 -      The purpose of the record on the web is to deliver selected
480977 -      information for accomplishing specific goals, similar to sending
480978 -      someone a letter, report or a book.  It guides the reader as
480979 -      explained on 990426. ref SDS 9 1100
480980 -
480982 -       ..
480983 -      gIBIS Cannot Support SDS
480984 -      --------------------------------
480985 -      The record on 000221 includes a letter from Eric that lists
480986 -      reference sources submitted through the Colloquium. ref SDS 15
480987 -      6873  gIBIS is part of the list. ref DRP 3 0786
480988 -
480989 -      Eric cites a reference that explains difficulty implementing
480990 -      gIBIS due to rigidities of logical operators. ref DRP 3 4104
480992 -       ..
480993 -      Effective information management requires a balance between
480994 -      structure, speed and flexibility.
480995 -
480996 -
480997 -
480998 -
480999 -
481000 -
4811 -

SUBJECTS
Open Source Development
Civilization Improved
Moses' People Found Promised Land
Open Source Development Freeware
Open Source Produces Experience Needed for Understanding SDS

5307 -
530801 -  ..
530802 - Reward Open Source
530803 -
530804 - Follow up ref SDS 17 4722, ref SDS 14 0867.
530805 -
530806 - Dick responds to my letter, ref DIP 2 0001, on 000221 and cites from
530807 - the SDS record for that day...
530808 -
530809 -        Where is the reward for showing the way? ref SDS 17 0785
530810 -
530812 -  ..
530813 - In his letter today, Dick notes that the Biblical figure of Moses was
530814 - rewarded by the satisfaction of accomplishing his goal to deliver his
530815 - people out of Egypt safely to the promised land. ref DRT 7 0001
530817 -  ..
530818 - He further notes reward from seeing SDS, POIMS, Com Metrics employed
530819 - to serve humanity, albeit one human at a time, ref DRT 7 6642, based
530820 - on his proposal for open source distribution via Internet, presented
530821 - on 000221. ref SDS 17 0786
530823 -  ..
530824 - He asks about the scope of reward, and notes that big ideas do not
530825 - often make people rich.  He seems to expect that SDS is not a method
530826 - that is likely to succeed in any direct way. ref DRT 7 2162
530828 -  ..
530829 - Drucker maintains that rewards, also called "profit," must be
530830 - sufficient to cover the cost of making resources productive, i.e.,
530831 - production, innovation. and risks, from review on 931130. ref SDS 3
530832 - 1504
530834 -  ..
530835 - Right now there is a lot of work to do to create and market SDS, which
530836 - requires resources, vision, planning and productive work.  The idea
530837 - that a bunch of people are going to produce a useful SDS program
530838 - without leadership and organization, defies the experience of
530839 - civilization that shows people organize to enhance individual
530840 - capabilities.
530841 -
530842 -
530843 -
530844 -
5309 -

SUBJECTS
Manual

5403 -
540401 -  ..
540402 - Manual for SDS is Contained within the Program
540403 -
540404 - Follow up ref SDS 17 4230.
540405 -
540406 - Dick asks how he can see the 400 page SDS manual, ref DRT 8 0001,
540407 - cited in the record on 000221, ref SDS 17 2800, which was generally
540408 - linked from my letter on the same day. ref DIP 2 0001
540410 -  ..
540411 - The letter sent to Dick on 000221 says the manual for SDS is now
540412 - online. ref DIP 2 0001  This point is set out again in the record on
540413 - 000221. ref SDS 17 4230
540414 -
540415 -    [Above he asks for a "brochure" that is not clear. ref SDS 0 8944]
540416 -
540417 -    [...he reports the SDS scenario helped him understand how SDS is
540418 -    used. ref SDS 0 6120]
540419 -
540420 -
540421 -
540422 -
540423 -
5405 -
Distribution. . . . See "CONTACTS"