June 25, 2000

04 00067 61 00062501

Mr. Bruce Newland
Network Operations Manager
bnewland@corp.jps.net
Biz Tech Services
JPS Net
770 L Streed #960
Sacramento, CA 95814

Subject:	03 DIR Missing, Moved, 000625
	Problem Solved

Dear Bruce,

Following up phone message today notifying about another problem with the web site. After leaving a message, called your technical support team, and eventually got connected with Mat, a technical engineer. He was very effective in coming up with a solution, as shown in the record.

Accordingly, the matter is now resolved.

Sorry for bothering you on Sunday.

Sincerely,

THE WELCH COMPANY

Rod Welch
rowelch@attglobal.net