Mr. R. Max Wideman
2216 West 21st Avenue
Vancouver, BC V6L 1J5
Canada
max_wideman@sfu.ca


Date: Sat, 22 Aug 1998 08:57:08 -0700


Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
rowelch@ibm.net

Subject: Comm Metrics Web Page

Dear Rod,

Took a look at your web site today. Makes for fascinating reading. Your layout and linkages much improved. There's a lot of stuff there.

Yes, I'm not sure how you could/would compose that into a book. A book is really a very different medium and I don't think you can get the effect of the linkages, although I have seen some authors try through extensive cross references. You have certainly demonstrated here the power of the Internet to cross-refer.

For a book, as I suggested some time ago, it would be necessary to set an objective and synthesize the content to focus on that objective.

But then, maybe books are already becoming obsolete - their primary merit is being able to say that you are a "published author"!

I found the site experience quite interesting because I became faced with a new problem - that of losing the thread of where I'd been or where I was intent upon going. That's probably why some software 'Help' programs provide you with a 'Query tracking history'.

Which raises an interesting issue - Have we (you, actually) solved a problem - or made it worse??

Perhaps the next step is to devise a "Linkage logic"? (This comes naturally from an engineer...)

Like all new systems, you have to grapple with a new mind-set. Would that be why you have encountered so much resistance to your concepts?

(BTW, the yellow text at the end of ref

http://209.63.225.157/sd/08/00101/02/97/08/20/100652.HTM#0000

is not legible on my machine.)

Sincerely,


M.

R. Max Wideman
Vancouver, Canada
max_wideman@sfu.ca
Voice & FAX: 604-736-7025

Improvement in the means of communication does not necessarily imply an
improvement in the quality of the message. - HRH The Duke of Edinburgh,
1997. 8/10