Date: Wed, 16 May 2001 16:15:23 -0700
Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
| Subject: | Misdirected Email - Need Fix |
Rod,
[Responding to your letter on May 15, 2001 asking about returning email incorrectly addressed to welchco.com.... ]
These are all possible. It sounds like you want to remove the catchall for welchco.com and just add individual pop addresses. This is available online at....
....under the customer service signin section on the account maintenance tab. Or Technical Support can assist.
Sincerely,
Quality Engineering
Bruce Newland
Service Quality Manager
newlandb@corp.earthlink.net
Sent: Tuesday, May 15, 2001 4:56 PM
Mr. Bruce Newland
Service Quality Manager
newlandb@corp.earthlink.net
Quality Engineering
Earthlink
1660 East Roseville Parkway
Roseville, CA 95661
| Subject: | Misdirected Email - Need Fix |
Bruce,
What can be done to eliminate the problem of me getting important mail for others. We have never before had this problem.
I am particularly concerned that other people are not alerted about their error.
Is it possible to set up an automatic return, so if a letter is not addressed specifically to rod welch, then it is returned as a mistake? Alternatively, we should close the welchco email account. I don't want to read other people's personal email.
Thanks.
Sincerely,
THE WELCH COMPANY
Rod Welch