Armstrong Consulting
1200 Dale Avenue #100
Mountain View, CA 94040

November 22, 2000

From:   Eric Armstrong


Subject:   Alliance and Partners

Rod Welch wrote in a letter on November 21, 2000...

As you note in your letter, of the 300K+ hits you got on the Internet for KM, none are doing KM. They are all working on a project to create it. My sense is the design is a secret that can only be discovered by doing KM. If people want to build KM tools, you have to set aside the tool kit for awhile and become immersed in the process of doing KM, then pick up the tools again and go to work. Right now we have a bunch of expert tool makers, who don't really understand the tool that is needed. As you know, that is very hard for highly talented people to do. It's a dilemma.

My take on things is that there are dozens of folks out there with "big picture" ideas for KM. But none have a platform to build on. My hope was to make an OHS (what I had thought of as a HyperDOCUMENT repository) into a platform they could use to build on. Now I guess we're calling it a DKR, though, which sounds as though the problem will have been solved when we're done building it. I don't think that's true, but what the heck. It's only a name.


Eric Armstrong