THE WELCH COMPANY
Dear Tom,
Thanks for submitting Merry's letter, ref b, citing ideas for effective metrics to ensure accuracy and relevance of daily communications.
Communication Metrics is a new management science that benefits from this input. The underlying tools and the process used by CESPN helps accomplish Merry's objectives, per your letter to CEMP on Dec 23, ref c, as further explained in the record for today. Could we review this with Merry in advance of our telecon with Jim Lovo at CEMP tomorrow?
Sincerely,
THE WELCH COMPANY
Rod Welch