440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700

July 2, 1997                                                                         04 00065 97070202

Mr. John Azeveda
Chief, Operations Branch
Construction Operations Division
U.S. Army Corps of Engineers
San Francisco District
333 Market Street
San Francisco, CA  94105 1905

Subject:  Claim Team Support, Oakland

  1. Meeting John/Rod Jul 2, 1997
  2. Communication Metrics Report Mar 28, 1997
  3. Welch transmittal of Report for Counsel, Jun 25, 1997
  4. Sample SDS report RFP #20

Dear John,

Here are notes of our meeting today, and, also, the Communication Metrics report, ref b, which you requested. The attached transmittal for the report Merry Goodenough requested, ref c, shows the kind of support this method can provide for your claim team.

Communication Metrics provides "command and control" of the record using a computer to track issues and schedule work that so things do not get lost or overlooked. A sample of work product is the attached report on RFP 20, ref e, the soft-to-hard polygon issue we discussed this morning. The power of Communication Metrics to get the work done and resolve claims equitably is specialized technology that leverages skills and experience to manage time and information. I have expertise in managing contracts, claims and litigation, as you have; my technology enhances use of this skill by an order of magnitude. Please let me know if you would like a demonstration.



Rod Welch

Copy to:

  1. Max Blodgett