U.S. Army Corps of Engineers
20 Massachusetts Avenue, N.W.
Washington D.C, 20314-1000

[Submitted via Interpersonal Message]

September 4, 1997

Mr. Thompson F. Keesling, Architect
Assistant Chief
Construction Operations Division
U.S. Army Corps of Engineers
San Francisco District
333 Market Street
San Francisco, CA  94105 1905

Subject:  Communication Metrics

Dear Tom,
I've read your report dated Mar 28, 1997 (forwarded to us by Rod Welch) and am intrigued by the concept of Communication Metrics.

The question that has to be answered, however, is whether this can make us more cost effective. I realize it is difficult to quantify the potential savings but before anyone "buys" this they're going to want to see the hard data. Need your input.

Jim Jones