U.S. Army Corps of Engineers
San Francisco District
333 Market Street
San Francisco, CA 94105 1905




February 19, 1997


Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA  94111 2496

Subject:  Communication Metrics

Dear Rod,
I wish to express my appreciation for your work on the Oakland Harbor Deepening Contract, in which you provided automated management assistance in resolving several contract modification and claims issues that we were experiencing. Your expertise and application of the SDS program contributed to establishing order to a contract which was going out of control.

Your efforts in pulling together the information and records required to regain control of the contract management has set the tone for future dealings with the contractor and our local sponsor on the project. Contractor performance - at least in complying with the submittal of information and reports and clarificatoin of correspondence - improved. As a result the Government's administration of the contract also improved, your work established the framework for continued management and administration of the contract hopefully to a successful conclusion.

The whole process benefitted from your work and the application of SDS.

Thank you for your help.

Sincerely



Thompson F. Keesling Architect
Assistant Chief
Construction Operations Division