Chips & Technologies, Inc
2950 Zanker Road
San Jose, CA 95134

May 28, 1996                                                                  03 00069 00 FC UC JE 02 0101

Mr. Bill DeHart, PMP
Project Manager
Pacific Gas & Electric Company
Grid Customer Services
77 Beale Street; Room 2359, Mail Code N6D
P.O. Box 770000
San Francisco, CA  94177

Subject:  Obstacles to Leadership
                 PMI Asilimar Conference Presentation Outline
                 By Morris Jones

What is leadership 1. Ability to motivate and inspire others
2. Personal
3. Ability to see, understand, and communicate future direction
4. Corporate
5. Strategic in nature
6. Often involves personal leadership
Obstacles to Leadership 1. Not being in a position to lead
2. Failure to make time to lead
3. Failure to analyze and understand
4. Unwilling to give up "control"
The environment • Textbook structure
• Mini P&L structure
• Cross functional teams
The result • Re-engineering Where is leadership?

Not in a position to lead

1. Role obtaining tactical results
2. How are you measured?
3. Tactical results
4. Strategic directions
5. Distance to leadership decisions increasing with re-engineering
Time 1. Consumed in tactical issues
2. is the "P"
3. Program
4. Project
5. Peon
6. is the "M"
7. Management
8. Menial
Productivity Factors and Strategies 1. Poor quality
2. Corporate Culture
3. Lack of Focus
4. Reengineering
5. Improved tools and capitol
6. New skills and methods
7. Abandon low value business units
8. More labor per pay unit
9. Removing people from the process
Failure to make time to lead 1. Caught up in tactical execution issues
2. Free time absorbed by push for productivity
3. No time to develop directions
What direction?

Where does direction come from?

1. Understanding the past
2. There is nothing really new
3. Analyze Technologies
4. Research Marketplaces
5. Study Competition
6. Review Organization
How to analyze and understand

Unwilling to give up control

1. Too much time at the bottom working on tactical issues
2. Leadership sets direction
3. Not how or who
4. To be a leader, you must release execution to the tactical teams
5. Training is to manage and control deliverables
How can technology help 1. Automate as many functions as possible
2. Reduce tactical load
3. Improve communications
4. Improve analysis
5. Change corporate cultures
What can we automate 1. Clerical functions
2. Database management
3. Recall and linkage
4. Management details
5. Modeling and analysis
What can't we automate 1. Understanding
2. Information
3. Only data
4. Communication
5. Only data transfer
6. Creativity
The changing culture 1. Automating clerical functions
2. Automating management functions
3. Moving automation up an organization
4. Always starts at the bottom
Hope for the future 1. More computing resources
2. Better applications
3. Changing corporate cultures
4. Increasing "value" of leadership
5. Grow and adapt, or stay tactical