Your Nov 21 letter asked me to keep in touch on the Corps of Engineers finding that Communication Metrics produces effective "business intelligence." New methods are difficult to explain to busy people. They need direct experience in order to have a constructive discussion. Possibly you might forward my analysis to others so they can experience how the Internet can deliver "intelligence," as a key component of Communication Metrics.

Morris Jones (with Chips) and I are going to visit in a few weeks on designing a Web site for Communication Metrics. This will make SDS design that connects summary to detail, and links new information to original sources, accessible through Web pages, so that true "intelligence" is available for end users, i.e., busy executives and managers. Perhaps you or a designee would like to contribute in formulating a design that supports your objectives for better management.

Ideally, if you and your boss feel your team is ready, we could try this approach at Intel. The aim is to evaluate whether your original idea in 1991 to use technology for management support can be aided by adding "intelligence" to information and delivering it "anytime, anywhere" to the people who need it. My theory is that this model improves productivity and earnings. If we can prove it by testing, then it grows the market for high performance PCs, as we discussed last summer.

Sincerely,

THE WELCH COMPANY

Rod Welch