THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
[Submitted via Internet]
September 8, 1997 03 00050 97090801
Mr. Bill DeHart, PMP
Project Manager
Pacific Gas & Electric Company
Grid Customer Services
245 Market Street; Room 681C, Mail Code N6D
San Francisco, CA 94177
Subject: PG&E Needs Communication Support
Communication Metrics Can Meet this Need
Ref: a. Gordon Smith report to PG&Eers on "Communication" Sep 5, 1997
b. Communciation Metrics
U.S. Army Corps of Engineers' report, Mar 28, 1997
c. PG&E SDS Evaluation, Dec 30, 1994
Dear Bill,
Attached are
analysis
and
ideas
for consideration pursuant to Gordon Smith's
letter to PG&Eers dated Sep 5, 1997. He requests ideas and methods to improve
PG&E performance through better communication. Your report, ref c, and the
recent report by the U.S. Army Corps of Engineers, ref b, provide ideas and
methods that can accomplish this objective.
Sincerely,
THE WELCH COMPANY
Rod Welch