THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net



March 24, 2004

03 00050 61 04032401




Mr. Garold L. Johnson
Modeling and Simulation
Boeing
5301 Bolsa Ave.
Huntington Beach, CA 92647-2099
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Subject:   Future Looking Up for SDS

Dear Gary,

Thanks very much for all of your support and counsel the past month or so, getting SDS officially approved for use on the job. Your steady hand and knowledge of corporate culture have been timely and telling in advancing the ball at Boeing, shown by recent events on March 18.
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These results address in part your letter on February 29 asking about the future of SDS? With your help, the future seems to be looking up, based on implementing the 3-step strategy set in the annual review on January 2.
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Please let me know, if you have further questions on business planning in light of analysis on February 29.
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Your letter to Jack Park on February 27 referenced the annual review on January 2 for an accurate record of experience using SDS at Boeing last year, which Jack had asked about in a letter to us on February 21, evidently resulting from the letter to you, on February 11, suggesting there is a powerful story to tell on transformation you are engendering at Boeing, especially considering events the past few months. Jack received a copy of the letter to you on February 11, and then turned this over a week or so later on February 21 into a strong letter asking you to come tell the story at SRI on using SDS at Boeing. In addition to your response to Jack on February 27, you sent another letter to Jack on February 29, which is reported on March 1, explaining the power of knowledge enabled by SDS.
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These events have long since been lost in the fog of war, as well they should, because you have to concentrate on more meetings tomorrow and the next day and the next and on and on..., illustrating how easily information overload brings entropy that grinds productivity to a halt, reported by USAFIT, reviewed on July 7, 1997, and more recently by Eric Armstrong on October 3, 2001.
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This letter focuses on two issues floating by in the constant stream of information people encounter on the job day-to-day... (see POIMS)
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Previously, on February 11, a letter requested feedback on the annual review, and further discussed you preparing an evaluation along the lines of Wayne Wetzel's report on using SDS at DNRC over a long period, as reviewed in the record on July 25, 2001.
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Do you expect there to be further feedback on scope and accuracy of the annual review using SDS at Boeing during 2003, as reported in the record on January 2, 2004? Do your letters on February 27 and then a few days later on February 29 adequately address this matter?
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Have you had a chance to read Wayne's report on using SDS at DNRC, and do you feel this lines up with your experience at Boeing, or are there important differences that impact conclusions about technology development and business model issues raised in your letter on February 29? Based on this common experience with Wayne, do you now feel positioned to move ahead with an evaluation of SDS along the lines developed for the draft under consideration by Pat Lincoln, currently dated April 17, 2003? My feeling is that we should try to get this done, but that somebody else should be the author, based on your personal ownership interest in SDS. This means there needs to be collaboration between you and a writer. Jack Park might fit the bill, but since he is on the war path for the moment, we need to find someone else.
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Turning to your letter on February 29, asking about the future of SDS, my feeling is that an important part of the future is to develop a continuing professional story that constructs a critical mass of credibility about the past applying SDS at PG&E, DNRC, USACE and now Boeing.
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Given your heavy schedule, the intent today is not to burden you with new distractions, but to suggest orderly progress on action items builds relentless pressure that turns straw (e.g., no cost purchase orders) into gold (paying customers). The engine of this effort remains turning out SDS records that are useful to people and making distribution wide as the waters, as the saying goes. So, from my perspective, your primary focus should remain issuing SDS records and getting the intranet initiative off the ground. These are the most critical steps of the strategy for the future of SDS, reviewed in your letter on February 29.
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Gil's letter on March 17 mentioned that he discussed the intranet with you. Was this incidental, or substantive, to helping Boeing turn on the lights of intelligence.?

Thanks.
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Sincerely,



Rod Welch
rodwelch@pacbell.net