THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net



June 16, 2003

03 00050 61 03061601




Mr. Jerry J. Nord
CSG Systems Inc.
2525 117th Avenue
Omaha, NE 68138
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Subject:   Agreement Jerry Will Draft

Dear Jerry,

This confirms understandings from our discussion by telephone on June 12, last Friday. We made good progress on difficult issues toward agreement. As we discussed, you plan to submit a draft agreement in the next few days that will include a look at scheduling.
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Thanks very much for outstanding ideas on moving ahead. While there are great challenges, we are working on a big and growing problem. Barely the tip of the ice burg is illustrated by common, universal maladies at NASA, reported on March 4, earlier this year. Since we bring a proven solution, reported by USACE on March 28, 1997, and since nobody else has a solution, then with your expertise and "can-do" approach of extreme programming, this makes a powerful, winning combination.

Sincerely,



Rod Welch
rodwelch@pacbell.net