Constorium for Service Innovation
751 Laurel Street, PMB 533
San Carlos, CA 94070-3113
650 261 9200

Date: Mon, 14 Oct 2002 12:13:44 -0700

03 00050 60 02101401

Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
Subject:   Volitional Partners and SDS

Dear Rod,

Thanks for sharing your perspective. It is an enlightened view!

I manage an organization called the Consortium for Service Innovation and it seems that we are working on some things that align with some of what you are talking about and might be interested in. Please feel free to browse our web site at and the Betty program at

Consortium for Service Innovation

Greg Oxton
Executive Director
Executive Office