Dynamic Alternatives
http://www.dynalt.com/
City, St Zip



Date: Tue, 13 Aug 2002 08:04:15 -0700


Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
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Subject:   SDS Needs Time to Learn

Rod,

[Responding to your letter last night... ]
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I understand all to well the problem of trying to learn any new tool or process when there is pressure to "get something done". I experience it with every new editor, computer language, design tool - everything new. Practice must be done on non-critical tasks were it doesn't matter if it takes too long or I make mistakes.

One advantage to not being deluged with information is that I can afford to "play" with tools.
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I have no problem with starting to learn SDS as soon as we can make that happen. I cannot likely provide a good test of SDS, but by tracking the sorts of questions and issues that I run into, perhaps we can get some idea of how best to present SDS features to people who have never used it before. Every new user has only one shot at being totally new to a tool, and that one shot can provide valuable information about the problems experienced in learning.
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Thanks,

Garold (Gary) L. Johnson



Sincerely,


Garold L. Johnson
dynalt@dynalt.com









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Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496



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Sent: Monday, August 12, 2002 9:43 PM


Dynamic Alternatives
http://www.dynalt.com/
City, St Zip
..
Subject:   SDS Needs Time to Learn

Gary,

In our recent discussions you have commented that the current interim period between assignments with Boeing would not provide enough activity for pilot testing the SDS program.
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In my experience, this time between assignments with Boeing is ideal for starting to learn SDS, similar to taking a class to learn another software program, learn a new engineering discipline, or get an MBA degree.

If you were on the job, there would be no time to learn, because you need to be using what you already know in order to get things done. The pressure to find time for learning SDS would be very frustrating, as occurred with Morris, indicated, for example, by the report on February 15, 1992. These days it is a little easier to provide support from a distance, which was not available in 1992, but there is much to learn in SDS and so it takes a block of time to become acclimated, as Morris noted earlier on August 9, 1989.
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How do we write a letter in SDS? How do we get a letter received from someone into SDS so it can be managed? How do we schedule a task? How do we use SDS flexible record structures? How do we create subjects? How do we look up a subject to find a record or assemble a report? What about contacts? How are publications managed? How do we create a "dynamic knowledge repository" (DKR) on the Internet to distribute anytime, anywhere intel? These things take time to learn.
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So, this is another chicken and egg issue. My feeling is that having a block of time to experiment, get frustrated, make mistakes that don't matter, don't hold anyone up, when you have time to call for help -- is all ideal for starting to work with SDS.

Bill DeHart and Wayne Wetzel are good sources for information on the learning curve. They can be reached at the address shown above.
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I am not a good source on the learning curve, because having created the stuff, it has grown with me as the need arises.

It would be great to have another person who can see new needs and develop new solutions.
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Sincerely,


Rod Welch
rowelch@attglobal.net