|
|
|
Personal & Organizational Integrated Management
Support |
|
Schedule Diary System |
|
|
|
|
Management in the 21st century is transformed
from information to a culture of knowledge |
|
Think, Remember |
|
Communicate |
|
|
|
|
|
Business “Intelligence” |
|
Knowledge Space |
|
Management Details |
|
Communication Metrics |
|
|
|
|
Wheel, Fire, Electricity, Computer??? |
|
Farming = Investing |
|
Intellectual Capital = Writing |
|
|
|
|
More meetings, calls, E-Mail, fax, documents, travel, publications --
regulations, laws, stakeholders... |
|
But, there is no more time! |
|
Big Picture, Bottom Line |
|
Tell me in 30 seconds; 25 words |
|
Devil is in the details! |
|
|
|
|
Pictures + Sound = Impressions |
|
Time + Information = Confusion |
|
Impressions + Confusion = Mistakes |
|
Murphy’s Law! |
|
More information reduces productivity |
|
|
|
|
Convert information into knowledge |
|
How do we get “knowledge”? |
|
|
|
|
|
New Knowledge Tool |
|
Personal Recall |
|
Writing |
|
|
|
|
Fast |
|
Flexible Subjects, Links |
|
Inaccurate |
|
Limited Span of Attention |
|
|
|
|
|
Accurate, Organized |
|
Slooooooooow….. |
|
There is not enough….. TIME! |
|
Handwritten notes … |
|
Unreadable |
|
Unaccessible |
|
|
|
|
|
“Re-ligre” --
Bind Back |
|
Link Back to Orginal Sources |
|
Understand cause and effect |
|
Capture, organize, Retrieve |
|
Automated Integration |
|
|
|
|
Personal |
|
Organizational |
|
Integration |
|
Plan, Organize, Integrate, Measure |
|
Operating System for People |
|
|
|
|
|
Time = Schedule, Desk Calendar, “To-Do” |
|
ACT, Agenda, Organizer |
|
Information = Recall, Documents |
|
File Cabinet, Desk, Car, Briefcase, Coffee Table |
|
Wordprocessing, E-Mail, Lotus Notes |
|
People = Address Book |
|
|
|
|
Objectives (MBO) |
|
Communications - meetings, calls, documents, fax, E-mail... |
|
Measurement - Accounting, CPM/PERT, Quality |
|
TQM, MPM... |
|
|
|
|
NOT a “suite” of programs |
|
Time, Information, People, Documents |
|
Key = Synergy |
|
|
|
|
|
|
|
|
|
TQM - Faster, Better Cheaper |
|
“Reengineer” to Downsize |
|
Traditional Metrics Ineffective |
|
Cost & Schedule Control |
|
Reactive, measure bad results |
|
|
|
|
|
Communications |
|
90% of manager’s time |
|
Source of Cost & Schedule problems |
|
Proactive |
|
Discover misunderstanding before money is spent |
|
Write it down and link it up! |
|
|
|
|
Vannier:
This is what I want! When I
can do everything [in a computer] that I can do with this pad of paper, I
might be happy. That means being able to tear things out and hand them to
my secretary. It means pictures, it
means text, it means being able to keep my calendar. So, this is how I live, and this is what
I'm looking to replace! If you can
imagine this... in electronics,... What do I do past that? I guess I can start talking to it. |
|
Rash:
People are going to really think through some of these scenarios of
what people do, and what kinds of technologies have to be integrated into a
PC to really make everybody more productive ... And I think there's a lot to be done in the world of
software. |
|
Communication Metrics |
|
|