Dell, Inc.
Small & Medium Business Division
800-901-3355



Date: Mon, 1 Nov 2004 19:11:50 -0600 (CST)

02 07 01 60 04110101




Mr. Rod Welch
rodwelch@pacbell.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
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Subject:   Computers Procurement

Dear Rod,
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Here's your quote for the business system: ..
We did not discuss your need for on-site warranty on the phone today. I included 3 years standard next-day on-site service for $69.
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The total price for the computer is $1,851. Sales tax is $152.69. Total price is $2,003.
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If the software has any trouble being reinstalled after formatting and partitioning your hard drive, Dell sells a full version of Windows XP Pro for $299.
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We offer an incredible new 26" LCD flat panel screen/LCD TV for only $1,700.
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I'll check on the tape drive tomorrow.
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I'm curious -- how many of these systems might you order this year?
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Please call me back directly when you're ready to place your order.
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I appreciate your interest in Dell and our outstanding line of desktops, notebooks and server products. Dell is committed to the customer experience, and delivering the highest standards of reliability and quality with all of our products.
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Below you will find the exact product quote you requested, please review the quote for accuracy BEFORE ordering. Simply click on the attachment to view complete details, or enter your quote number at

http://www.dell.com/quote
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With a few simple clicks you can purchase it online. Your purchase will be subject to Dell's terms and conditions of sale located at

http://www.dell.com/us/en/gen/misc/policy_012_policy.htm
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...unless you have a separate written agreement. Exceptions to Dell's policies are at Dell's sole discretion and additional fees may apply.
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As a part of the complete Dell Direct relationship, we provide intuitive, comprehensive online support for your system. True, our products are recognized for reliability, but imagine being able to view your specific documentation, register for file and knowledge notifications about your system, and check order status - all with the click of the mouse. It's all found at...

http://support.dell.com
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Go there now to find out more, and once you have ordered your system, go to

http://support.dell.com/us/en/checkstatus.asp

...to register with OrderWatch, and Dell will send you an email when your order ships. We've made it easier than picking up the phone to receive industry leading online support!
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Again, thank you for choosing Dell, and I look forward to hearing from you soon.
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Here are some additional links that should be of interest:
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Software and Accessories:

http://accessories.us.dell.com/sna/index.asp?customer_id=04
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Business Alliance Program:

http://www.dell.com/smallbiz/alliance/
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Order Status:

http://support.dell.com/support/order/status.aspx?c=us&l=en&s=gen
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Thanks!
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Sincerely,



Henry
Dell, Inc.
Account Manager
Small & Medium Business Division
1-800-901-3355