The Permanente Medical Group
Kaiser Foundation Health Plan, Inc.
1950 Franklin Street
Oakland, CA 94612


Date: 28 Oct 1999 11:02:53 -0700


Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:   10533724.00000/National Web Comment

Dear Rod,

Thank you for your e-mail to www.kponline.org. My apologies regarding the "cookie" problem.

Cookies are a necessary authentication tool for our site, and if our site did not use cookies, we would have to require members to enter their Kaiser Medical Record Number, PIN, and Region to download each page of the site.

It is not necessary to set your browser to accept all cookies. You can accept each cookie as it comes and the site will work fine. The one exception is the discussion group area where it may be annoying because of the high number of cookies set in that area.

Thank you again for your feedback.

I hope to see you online soon.

Sincerely yours,

Kaiser Permanente Online Support


John Lengacher
http://www.kponline.org
From: Bryan Merrill
Bryan.Merrill@KP.ORG