Pacific Bell
A Pacific Telesis Company
Network Services
2600 Camono Ramon, Room 2S051
San Ramon, CA 94583

Date: Tue, 19 Oct 1999 10:34:43 -0700

Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:   DSL information

Hi Mr. Welch,

This message is to confirm our conversation this morning.

We reviewed the monthly pricing (on the one-year term option) for the various DSL packages with Pacific Bell Internet as the ISP, and that there is an option to select DSL through other ISPs, some of which contract with Pacific Bell for the DSL line, others use different line providers.

The phone service provided on 415-656-2800 is on a Centrex system, which at this time is not available for DSL. One option to explore for that location is to use an existing analog line (possibly one that is currently dedicated to a fax/modem?) or add a new analog line for the DSL service.

The wire center (or central office) providing the analog service for 415-781-5700 has DSL service capability. If you would like to see if the analog line qualifies for DSL service, please contact the DSL order desk at 888-884-2375.

The ADSL service we offer at this time connects to either:

  1. an Internet Service Provider or

  2. a Corporate LAN

Therefore, the DSL connection is not capable of a direct connection from a modem at location A to a modem at location B (although this option would work with ISDN service, where calls are billed on a per-minute basis).

I arranged for a call-back for you from our State-wide acquisition team at 888-729-5323 (option 2 -"acquisition", then option 1 "for DSL products") to discuss the possibility of a sales presentation for DSL service.

The following web-sites have additional DSL information through Pacific Bell (including our ISP partner program) and Pacific Bell Internet:

I hope that I've covered all of the areas we discussed. If you have any questions, please let me know.


Pacific Bell

Evelyn Bannon
Pacific Bell
Technical Advisor
ISDN/DSL Help Desk
Phone 800-221-4736 x3372
or 213-339-3372