Microsoft Corporation
16011 NE 36th Way
Box 97017
Redmond, WA 98073 9717

Date: Mon, 10 Jun 2002 16:59:39 -0500

Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
Subject:   Email for Case SRX020519601479

....... The following is an email for an incident from Microsoft Corp.
....... So that your reply is added to the case, please forward your
....... response to email address COMPMAIL@MICROSOFT.COM
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CASE_ID_NUM: SRX020519601479



I received your voice mail this weekend, however I did not get a chance to call you back.
I took a system and installed only Dos 6.22 on it, and am only able to come up with about 618k of base memory.
I have included a screen dump of the information. The memory sizes are very close to what is available in Windows 2000 DOS VM
From everything we have looked in and discussed, your application used to handle memory up to the 1 meg limit. This application was written in Assembler, and dates back toward the 80286 instruction set.
In today's configuration, this is very limited and is not a recommended way of coding due to the limitations of the x86 instructions running in a real based mode.
It is recommended at this time to either update your application to run in the new operating systems, or to install a system seperately to specifically run the application in question

If you have any questions, please feel free to contact me.

Best regards,

Windows 2000 Server Performance Team

Brandon Robinson, MCSA MCP MCSE
Microsoft Professional Support

Post Script

My working hours are 10:00 AM - 9:00 PM CST (Sat and Sun). 7:00 AM - 6:00 PM CST (Mon and Tue).
I can be reached for assistance through the following channels: Direct phone: (469)775-6165 or Email: rk%20Mueller

Alternate contact if I am not available: Brenda Cannon Direct Phone: (469)775-6230 or Email:
Or you can contact my manager: Mark Mueller Direct phone: (469)775-6949 or Email:

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