Exabyte Corporation
1685 38th Street
Boulder, CO 80301


Date: Thu, 18 Oct 2001 17:57:33 -0600



Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:   Incident 279596

Rod & Charles,

Rod just called me at 5:52 mountain time on October the 18, 2001. He has not yet received his shipment that was promised on incident 279596. I attempted to send him to your voice mail and he was cut off. I did leave a message on his voice mail at number 415-781-5700. Charles, please call him when you arrive on Friday morning to confirm his shipment. If he doesn't hear from you, he will reply to my email so that I can find you.

Regards,

Exabyte Technical Support


Mark

Mark Higley markhi@exabyte.com


Copy to:

  1. Charles, chasm@boulderpost.exabyte.com