S&C Ford
450 Rhode Island Street
San Francisco, CA 94107
415 553 4400



INVOICE:   275178


Customer:  703616

Millie Welch
Rod Welch
440 Davis Court #1602
San Francisco, Ca  94111
HOME:  984 8291   BUS:  781 5700

SERVICE ADVISOR:  6 Barabar Stone


COLOR    YEAR    MAKE/MODEL        VIN           LICENSE    MILEAGE     TAG

          93   MERCURY SABLE  1melm504pg658205    3cww527    56548     T6121


DEL DATE PROD DATE WARR EXP    PROMISED    RATE     PAYMENT     INV DATE

01JUL93  16JUN93   01JUL96   1300 18APR97  N/A       CASH       18APR97


R.O. OPENED        READY       OPTIONS

0742 18APR97  1524 18APR97     ENG:3.8L-EFI-316QR10A TRN:AUTO-OD-4SP
                               AXL:1 1) ELIG CA EMIS 2)NO ESP INFO 7/23/96


LINE OPCODE TECH TYPE HOURS                          LIST    NET     TOTAL

56548  512 TOP OFF FLUIDS, LUBE LOCKS AND LATCHES, CK BELTS/HOSES/EXH
       CK ALL LIGHTS ADJUST TIRES PRESSURE TO SPEC

C SEASONAL VEH INSP N/C, TOP OFF FLUIDS, LUBE LATCHES/LOCKS, CK
       BELTS/HOSES/EXH & SUSPEN, TEST LIGHTS (EXT & INT), CK
       TIRE PRESSURE

       VEH SEASONAL SEH INSP N/C, TOP OFF FLUIDS, LUBE
       LATCHES/LOCKS, CK BELTS/HOSES/EXH & SUSPEN,
       TEST LIGHTS (EXT & INT), CK TIRE PRESSURE
            512 CPC                                           0.00     0.00


D** REPLACE FRONT BRAKES AS NEEDED DBR20 DIAG BRAKES - SEE ASM 512 CPC 159.00 159.00 1 F4DZ*2001*CX REMAN-BRAKE DISC 46.37 46.37 46.37 WA HAZARDOUS WASTE REMOVAL 512 CHW 6.11 6.11 56548 512 INSPECT FRONT BRAKES 1/32 FRONT ROTORS WARP REAR BRAKES 6/32 RECOMMEND TO REPLACE FRONT BRAKES AND TURN BOTH BRAKE ROTORS REMOVE REPLACE FRONT BRAKE PADS TURN BOTH ROTORS BEFORE TURN LF 1.019, RF 1.023 AFTER TURN LF 9.98, RF 1.002 TORQUE WHEELS TO SPEC ROAD TEST OK.
EST: 295.00 18APR97 0933 SA:6 CONTACT: ROD WELCH REPLACE BRFAKES AND BALANCE WHEELS AS RECOMMENDED BYS 04-18-97 BYS A CHANGE OIL & FILTER CP1 CHANGE OIL & FILTERS 512 CPN 16.95 16.95 1 FL400 Filter 7.43 4.32 4.32 5 X0*5w30 *qsp motor oil 3.10 1.75 8.75 WO hazardous waste oil removal 512 CHW 2.48 2.48 56548 512 CHANGED THE OIL AND THE OIL FILTER
B AT FREEWAY SPEEDS VEHICLE VIBRATES/RATTLES TIRES REPALCED FRTS DECEMBER CK AND REPORT SLD SEE LINE D 512 CPN 0.00 0.00 SUBL LEO'S TIRE AND BRAKE INV PO#2578 CPC 32.00 32.00 56548 VIBRATION PROBLEM IS A COMBINATION ON TWO OR THREE THINGS COMING INTO PLAY. AT 40MHP TO 50 SEVERE VIBRATION AND STEERING WHEEL SHIMMY ARE OCCURRING ATTRIBUTABLE TO WEAR OF THE FRONT PAD IN THE BRAKING SYSTEM. WHEN PADS ARE THIN THE ROTORS HAVE RUNOUT OR WARPAGE AND WOBBLE SIDE TO SIDE INSTEAD OF TRUE CAUSING THE HIGHER FWY 45MPH UP VIBRATION. AT FREEWAY SPEED 50 TO 60 ARE OUT OF BALANCE (NO WEIGHTS ON RIMS) AND CAUSE THIS VIBRATION ALSO. THE RT REAR TIRE IS CUPPED (WAVY ON SURFACE) THE TIRE IS OUT OF ROUND AND WHELL BALANCING WILL CORRECT THIS BUT IT MAY NOT BE A PERMANENT SOLUTION. WE WILL DO A TIRE ROTATION BUT IT WILL BE SIDE TO SIDE AS NEW TIRES ARE IN THE FRONT.
[Note: there is no report of tread wear on the tires.] ***** P L E A S E R E A D ********* You may receive a survey regarding this service. Being completely satisfied PLEASE fill out and return the survey to Ford Motor Company. If you cannot grade us a "10" please contact me. Thank you! Description Totals Labor 184.54 Parts 59.44 Gas, oil lube 0.00 Sublet 32.00 Misc 0.00 Total 275.98 Adjustments 0.00 Sales tax 5.05 Total due 281.03