Five Points Tire Imports, Inc.
2115 El Camino Real at Woodside Road
Redwood City, CA 94063
415 365 0280

October 19, 1995

Mr. Rod Welch
The Welch Company
440 Davis Court, #1602
San Francisco, CA 94111

Subject:	Remedy for Defective Tire

Dear Rod,

Enclosed is a copy of your claim form sent to General Tire. Also a copy of an invoice showing the $43.50 charge for a new tire. If you would like to purchase a new tire, General has adjusted the price 65% for a total of $43.50. It is common practice to replace tires in pairs, so therefore I would recommend replacing the worst 2 tires on the car (one being the separated one). The reason you did not receive more credit is that the shoulders of the tire were practically worn out. In my opinion that was due to lack of rotation or under inflation.

Manufacturers only give credit towards the purchase of new tires, not cash back.

Thank you,

Sincerely,

Mark Lewman
5 Points Tire

Five Points Tire Imports, Inc.                             R E P A I R
2115 El Camino Real at Woodside Road
Redwood City, CA  94063                                     O R D E R
415 365 0280


Rod Welch
440 Davis Court
San Francisco, cA  94111

October 17, 1995


YEAR, MAKE, MODEL:  93 Sable

                                     SALE
QTY  PART NO. OR DESCRIPTION         AMOUNT         DESCRIPTION OF WORK

 1   General Ameritech               $43.50

     205/65 R15                                General tier has definite belt
                                               spearation.  Tire is worn on
     (Adjustment Price)                        outer edges due to lack of
                                               proper rotation procedures.
     67% Adjustment per General                Both tires replaced had servere
     Customer service                          shoulder wear.  Other 2 tires
                                               wore evenly.  General along with
                                               all other manufacturers will
                                               only give credit toward the
                                               purchase of a new tire - not a
                                               cash back adjustment.



                                                     LABOR ONLY

                                                     PARTS

                                                     GAS, OIL
                                                     & GREASE

                                                     SMOG
                                                     CERTIFICATE

                                                     SUBLET
                                                     REPAIRS

                                                     TAX

                                                     PAY THIS
                                                     AMOUNT            $43.50

INTEREST WILL BE CHARGED AT A RATE OF 1 1/2% PER MONTH ON ACCOUNTS OVER 30 DAYS







CONTINENTAL       ADJUSTMENT CLAIM FORM       20570
GENERAL TIRE

General Tire, Inc.
One General Street, Akron, Ohio 44329-0001



Dealer No.                 Date of Adjustment

                             10/17/95


AUTHORIZED CONTINENTAL/GENERAL TIRE DEALER

Name:   Parnell Jones

                           CONSUMER SECTION

             Name:         Rod Welch
             Address:      440 Davis Court #1602
             City:         San Francisco, CA  94111


                           ASSOCIATE DEALER

             Name:         Five Points Tire
             Address:      2115 El Camino Real
             City:         Redwood City, CA  94063


Vehicle Make:      Mercury    Model:  Sable    Year:  1993

                                      Vehicle Mileage:  36072


Vehicle Identification No.    1MELM504PG658205

Original Equipment:   yes


Serial No.  A3UR438193    Size:  205/65R15   Description:  Ameritech St

    Ply Rating:  4     Dealer % Wear:  67%   Mileage Used on Tire  39...

    Repl Price:  43.50


SERVICE CENTER MANAGER

REMARKS            App #11518


CUSTOMERS SIGNATURE                            DATE   10/17/95







                               GENERAL TIRE

60,000 miles tread wearout limited warranty                  001477
Valid only in United States

CUSTOMER COPY
Please print clearly

Rotation Schedule - must be maintained and updated to receive warranty.




GENERAL TIRE    (Warranty - page 2)

LIMITED WARRANTY ADJUSTMENT POLICY
AMERI*TECH 4 AND ST

This limited warranty adjustment policy (the Policy) is issued by General
Tire, Inc. (General Tire) and is applicable for General branded Ameri*Tech 4
and Ameri*Tech ST tires.  This policy applies to tires in normal service
displaying adjustable conditions (see section 4 - Exclusions) and does not
require the existence of a manufacturing defect in order to qualify for
adjustment.  This policy is not a warranty that your tire will not fail or
become unserviceable if neglected or mistreated.

1.  Elegibility

    a.  This policy applies to the consumer/owner or user of General Tire's
        Ameri*Tech 4 or ST radial tires bearing the General brand name and
        having D.O.T. date code 400 or later purchased in the replacement
        market in 1991 or later and operated in the continental U.S. in normal
        highway use.

    b.  Eligible tires must be used on a vehicle approved for passenger tires
        as shown on behicle placard (car, light truck, vans) and not used in
        commercial service including but not limited to taxicabs, police cars,
        emergency vehicles or non-passenger service or racing.

    c.  Tires branded as "blem" will be adjusted under the basic protection as
        set forth in Section 2a except that ride or appearance conditions are
        not adjustable conditions.  Tires branded "used" are not eligible under
        the policy.  Tread wearout is not covered on blem.

2.  WHAT IS THE ADJUSTMENT POLICY AND FOR HOW LONG?

    a.  Basic Protection

        The basic protection is for a maximum period of forty-eight (48)
        months from date of purchase.

        If an Ameri*Tech 4 or ST tire in normal service becomes unserviceable
        from a condition other than those listed under Secton 4 during the
        forty-eight (48) months from date of purchase, it will be replaced with
        a comparable new General branded tire "free of charge" including
        mounting and balancing.

    b)  Tread wearout occuring in the first 60,000 miles of use.

        If the tread on a tire which has been rotated every 6,000 miles in
        accordance with the prescribed rotation patterns contained on this
        policy wears down evenly in the tread wear indicators (2/32nds) before
        60,000 miles of service, the owner/user will receive a new tire at the
        percentage of actual mileage received as described in Section 3. Proof
        of purchase, months of service, odometer reading at installation,
        rotation (as evidenced by original customer copy of Limited Warranty
        Certificate) is required.  Owner/user pays for mounting and balancing.

3.  HOW PRO RATA TREAD WEAROUT REPLACEMENT CHARGE IS CALCULATED

    You will receive a replacement tire with payment of a replacement charge
    calculated at the percentage of actual mileage received to 60,000 miles.

        Example:

                           50,000
                         ---------  =  83.3% mileage received
                           60,000

    The replacement charge is calculated by multiplying this percentage by the
    current General Tire's everyday exchange price at time of adjustment, plus
    all taxes, mounting and balancing.

        Example:

                           $75.00    current everyday exchange price

                         x  83.3%    percent mileage received

                       -----------
                           $65.48    you pay for new tire plus taxes, mounting
                                     and balancing


4.  WHAT IS NOT COVERED BY THE ADJUSTMENT POLICY

       [None of this section appears to impact the Welch situation]



5.  REPLACEMENT

    Replacement qualifying under this policy will be made by any General Tire
    Service Store, authorized General Tire dealer or vehicle dealer authorized
    to handle General tire adjustments.  Consult your local telephone
    directory.

6.  OWNER'S OBLIGATION

    Under the tire wearout poriton of this policy (see Section 2b), you are
    responsible for payment of all taxes, demounting, mounting and balancing
    and the required 6,000 mile interval tire rotation, proper air pressure,
    as well as any parts, alignment or other services ordered regardless of
    mileage.

    To make a claim under this policy you must present your claim with your
    original customer copy of this policy with an up-to-date rotation schedule
    and tire for which adjustment is sought to any General Tire Service Store,
    authorized General Tire dealer or vehicle dealer authorized to handle
    General Tire adjustments.  Tires replaced on an adjustment basis become the
    property of General Tire.  You will bve required to sign the General Tire
    replacement claim form or dealer replacement sales receipt.  Check the
    Yellow Pages for the nearest General Tire retailer or call 800 847 3349 for
    assistance.


         [remainder of page appears not to be applicable relative to the
         effort to read it.]