Hitachi GST
Technical Support Team
support3_usa@hitachigst.com


Tue, 13 Mar 2007 17:42:44 -0500

02 05 02 60 07031301



Mr. Rod Welch
rodwelch@pacbell.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
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Subject:   Hitachi GST Support Request #706-193-568-1

Dear Rod,

Since you are using an operating system capable of supporting the NTFS file system I would consider re-partitioning it (back-up your data first) and formatting it using the NTFS file system. XP handles this file system a lot more efficiently. Use the XP disk management console to accomplish this task.
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The transfer rate of an external drive relies on the capability of the USB port more than anything else; and it will always be slower than a direct IDE connection. There are two specifications: USB 1.1 which has a transfer capability of up to 12Mb/sec (Mega-bits per second) and USB 2.0 which has a substantially greater capability of 480Mb/sec. This is still slower than the capability of the IDE bus.
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Lastly, the drive is capable of using the power saving features of XP. These features are activated using the power option applet within XP (control panel). There may also be power options within your system BIOS that can be configured to take advantage of the power features of the hard drive.

Thank you and have a nice day!
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Regards,



Paul Hegseth
Hitachi GST technical support team

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Hitachi Global Storage Technologies
US toll-free: 888.426.5214
Fax: 507.322.2419
http://www.hitachigst.com