Dell Computer Corporation
1 Dell Way
Round Rock, TX 78682 0001
512 338 4400
Date: Fri, 7 Jan 2005 10:13:01 -0600
02 05 02 60 05010701
Mr. Rod Welch
rodwelch@pacbell.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
..
Subject:
Case #87313192 Video Controller Follow Up
Dear Rod,
I will be calling you today [regarding
your letter
this morning...]
.. I am in a meeting today from 1pm to 6pm.
.. Pretty much what we are going to have to do is replace that card. All
the software installs we have done are not working.
.. Would you like me
to go ahead and issue the service?
Sincerely,
Franklin Farmer
Customer Representative
Technical Support Department